# Exotel: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 2 categories by 2 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/exotel

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contact center platforms](https://www.gane.ai/index/gtm/customer/contact-center-platforms/index.md) | 0% | 70 | 0% | 1 |
| [Conversational intelligence and call recording](https://www.gane.ai/index/gtm/sales/conversation-intelligence/index.md) | 0% | 52 | 0% | 1 |

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Exotel, from 3 of the 3 answers that named it (only the models that return a source list).

### Domains cited

- ringcentral.com: 3
- exotel.com: 2 (its own site)
- bestdevops.com: 1
- blog.hubspot.com: 1
- callin.io: 1
- cloudtalk.io: 1
- covisian.com: 1
- cxtoday.com: 1
- dialpad.com: 1
- five9.com: 1

### Pages cited

- https://exotel.com/blog/best-call-monitoring-software: 2
- https://ringcentral.com/us/en/blog/call-recording-solutions: 2
- https://bestdevops.com/top-10-conversation-intelligence-platforms-features-pros-cons-comparison: 1
- https://blog.hubspot.com/sales/call-recording-software: 1
- https://callin.io/call-recording-software-for-small-business: 1
- https://cloudtalk.io/blog/conversation-intelligence-for-sales: 1
- https://covisian.com/insights/tech-blog/top-10-ccaas-platforms-in-the-usa-in-2025-full-comparison: 1
- https://cxtoday.com/gartner-magic-quadrant-for-contact-center-as-a-service-ccaas-2024-the-rundown: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.