# EvaluAgent: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 41 judge labels across 1 category by 14 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/evaluagent

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contact center quality assurance](https://www.gane.ai/index/gtm/customer/contact-center-quality-assurance/index.md) | 17% | 2 | 0% | 41 |

## What the models said for it

- "For most mid-sized B2B companies, EvaluAgent is the best balance of automation, pricing transparency, and ease of use." (Mistral Small, Contact center QA)
- "My default pick: evaluagent for a mid-market B2B company that wants a dedicated QA tool" (GPT-6 Luna, Contact center QA)
- "The key differentiator for mid-sized B2B teams is usually EvaluAgent" (DeepSeek V4 Flash, Contact center QA)
- "That is currently where EvaluAgent sits for mid-market buyers." (Muse Glimmer 30B, Contact center QA)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 3 | 0 | 0 | 4 |
| GPT-5.4 mini | 0 | 2 | 0 | 0 | 2 |
| Gemini 3.5 Flash | 0 | 4 | 0 | 0 | 4 |
| Perplexity Sonar | 2 | 1 | 0 | 0 | 3 |
| Grok 4.20 | 0 | 2 | 2 | 0 | 4 |
| Mistral Small | 1 | 2 | 0 | 0 | 3 |
| DeepSeek V4 Flash | 1 | 1 | 0 | 0 | 2 |
| Llama 4 Maverick | 0 | 0 | 2 | 0 | 2 |
| Qwen 3.7 Flash | 0 | 2 | 0 | 0 | 2 |
| Kimi K2 | 1 | 3 | 0 | 0 | 4 |
| GLM 4.7 FlashX | 0 | 2 | 1 | 0 | 3 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 1 | 2 | 0 | 0 | 3 |
| Muse Glimmer 30B | 1 | 1 | 2 | 0 | 4 |

## Sources returned with these answers

The sites and pages cited by the answers that named EvaluAgent, from 103 of the 106 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 60
- capterra.com: 51
- softwareadvice.com: 47
- cloudtalk.io: 42
- voxjar.com: 40
- getapp.com: 38
- guideflow.com: 31
- learn.g2.com: 30
- evaluagent.com: 23 (its own site)
- zendesk.com: 18

### Pages cited

- https://capterra.com/contact-center-quality-assurance-software: 43
- https://cloudtalk.io/blog/best-call-center-quality-assurance-software-based-on-g2: 42
- https://softwareadvice.com/quality-assurance: 36
- https://voxjar.com/best-call-center-quality-assurance-software-solutions: 36
- https://g2.com/categories/contact-center-quality-assurance: 32
- https://guideflow.com/blog/contact-center-quality-assurance-software: 29
- https://learn.g2.com/best-contact-center-quality-assurance-software: 27
- https://softwareadvice.com/quality-assurance/small-business: 20

## What it publishes

Every page evaluagent.com exposes, read 2026-10-05: 834 addresses. By kind, pages and the last 90 days:

- blog: 8 pages, 0 in the last 90 days, latest 2026-04-20
- case study: 20 pages, 0 in the last 90 days, latest 2026-05-05
- webinar or virtual event: 9 pages, 0 in the last 90 days, latest 2023-10-18
- conference or event: 17 pages, 0 in the last 90 days, latest 2025-10-16
- report or ebook: 1 pages, 0 in the last 90 days, latest undated
- comparison: 71 pages, 56 in the last 90 days, latest 2026-08-26
- glossary or explainer: 18 pages, 0 in the last 90 days, latest 2023-10-11
- podcast or video: 1 pages, 0 in the last 90 days, latest undated
- news or press: 56 pages, 2 in the last 90 days, latest 2026-09-17
- Recent: 2026-09-17 news or press: Evaluagent europe leader g2 fall 2026 reports https://www.evaluagent.com/news-press/evaluagent-europe-leader-g2-fall-2026-reports
- Recent: 2026-08-26 comparison: Compare https://www.evaluagent.com/compare
- Recent: 2026-08-26 comparison: Overviews https://www.evaluagent.com/compare/overviews
- Recent: 2026-08-26 comparison: Pricing https://www.evaluagent.com/compare/pricing
- Recent: 2026-08-26 comparison: Alternatives https://www.evaluagent.com/compare/alternatives
- Recent: 2026-08-26 comparison: Direct comparison https://www.evaluagent.com/compare/direct-comparison

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.