# Enterpret: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 7 judge labels across 3 categories by 6 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/enterpret

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contact center quality assurance](https://www.gane.ai/index/gtm/customer/contact-center-quality-assurance/index.md) | 2% | 12 | 0% | 1 |
| [Customer intelligence and data science](https://www.gane.ai/index/gtm/gtm-data/customer-intelligence-and-data-science/index.md) | 0% | 54 | 20% | 5 |
| [Customer feedback and surveys](https://www.gane.ai/index/gtm/customer/customer-feedback-and-surveys/index.md) | 0% | 104 | 100% | 1 |

## What the models said for it

- "I'd suggest Enterpret or MaestroQA" (MiniMax M2.5, Contact center QA)
- "Add Survicate or Enterpret to collect and analyze feedback automatically." (GLM 4.7 FlashX, Customer intel)

## And against it

- "Mixed reviews: mostly positive, but a minority of negative feedback on data quality and support responsiveness" (GLM 4.7 FlashX, Customer intel)
- "be aware they carry the same complaints: complex setups, expensive licensing" (DeepSeek V4 Flash, Feedback)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 1 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 1 | 2 |
| MiniMax M2.5 | 1 | 0 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Enterpret, from 23 of the 23 answers that named it (only the models that return a source list).

### Domains cited

- enterpret.com: 17 (its own site)
- g2.com: 9
- thecxlead.com: 8
- fitsmallbusiness.com: 5
- hellocustomer.com: 5
- blocksurvey.io: 4
- blog.hubspot.com: 4
- cleverx.com: 4
- cxtoday.com: 4
- marketintelligencetools.com: 4

### Pages cited

- https://thecxlead.com/tools/best-customer-intelligence-platform: 6
- https://fitsmallbusiness.com/customer-intelligence-platform: 5
- https://enterpret.com/guides/best-customer-feedback-analysis-tools-for-large-companies: 4
- https://hellocustomer.com/en/blog/10-best-customer-experience-analytics-software: 4
- https://uservoice.com/blog/customer-insights-platform: 4
- https://waitwellsoftware.com/resources/articles/best-customer-analytics-software: 4
- https://blog.hubspot.com/service/customer-intelligence-platform: 3
- https://chattermill.com/blog/best-customer-intelligence-tools: 3

## In its own words

What Enterpret's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Customer intelligence platform | AI Infrastructure (https://enterpret.com/)
- For: product, customer experience, support, operations, and GTM teams at high-velocity product organizations (https://enterpret.com/)
- Price stated: $0 (https://enterpret.com/)
- Starting price: 0 (https://enterpret.com/)
- Free plan or trial: No commitment required (https://enterpret.com/)
- Integrations claimed: 50 (https://enterpret.com/)
- Customers named: Apollo.io, Vimeo, Descript, Samsung Food, Boll & Branch, Feeld, Notion, Canva

## What it publishes

Every page enterpret.com exposes, read 2026-09-29: 1496 addresses. By kind, pages and the last 90 days:

- blog: 266 pages, 0 in the last 90 days, latest 2026-01-21
- case study: 14 pages, 1 in the last 90 days, latest 2026-08-10
- webinar or virtual event: 4 pages, 0 in the last 90 days, latest undated
- conference or event: 2 pages, 0 in the last 90 days, latest undated
- report or ebook: 758 pages, 0 in the last 90 days, latest undated
- comparison: 26 pages, 0 in the last 90 days, latest undated
- template or tool: 1 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 5 pages, 0 in the last 90 days, latest 2024-11-22
- Recent: 2026-08-10 case study: How elevenlabs outgrew internal solutions to turn customer feedback into product decisions https://www.enterpret.com/customers/how-elevenlabs-outgrew-internal-solutions-to-turn-customer-feedback-into-product-decisions
- Recent: 2026-05-29 case study: Wispr flow enterpret how a support team became engineerings frontline https://www.enterpret.com/customers/wispr-flow-enterpret-how-a-support-team-became-engineerings-frontline
- Recent: 2026-04-21 case study: Apollo https://www.enterpret.com/customers/apollo
- Recent: 2026-04-21 case study: Bitvavo https://www.enterpret.com/customers/bitvavo
- Recent: 2026-04-21 case study: Boll and branch https://www.enterpret.com/customers/boll-and-branch
- Recent: 2026-04-21 case study: Canva https://www.enterpret.com/customers/canva

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.