# EdgeTier: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/edgetier

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contact center quality assurance](https://www.gane.ai/index/gtm/customer/contact-center-quality-assurance/index.md) | 0% | 68 | 0% | 1 |

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named EdgeTier, from 2 of the 2 answers that named it (only the models that return a source list).

### Domains cited

- balto.ai: 2
- guideflow.com: 2
- oversai.com: 2
- solidroad.com: 2
- thecxlead.com: 2
- thelevel.ai: 2
- amplifai.com: 1
- blog.9cv9.com: 1
- capterra.com: 1
- cloudtalk.io: 1

### Pages cited

- https://guideflow.com/blog/contact-center-quality-assurance-software: 2
- https://oversai.com/news/best-call-center-quality-assurance-software-2026: 2
- https://solidroad.com/resources/call-center-quality-assurance-software: 2
- https://thecxlead.com/tools/best-call-center-quality-management-software: 2
- https://thelevel.ai/blog/call-center-quality-assurance-software: 2
- https://amplifai.com/blog/call-center-quality-assurance-software: 1
- https://balto.ai/blog/best-call-center-quality-monitoring-tools: 1
- https://balto.ai/blog/best-contact-center-quality-assurance-software-2025: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.