# DocuSign: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 28 judge labels across 4 categories by 14 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/docusign

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contract lifecycle management and e-signature](https://www.gane.ai/index/gtm/revops/contract-lifecycle-management-and-e-signature/index.md) | 4% | 6 | 10% | 20 |
| [Proposal software](https://www.gane.ai/index/gtm/revops/proposal-software/index.md) | 0% | 19 | 0% | 4 |
| [Client onboarding platforms](https://www.gane.ai/index/gtm/customer/client-onboarding/index.md) | 0% | 102 | 50% | 2 |
| [Digital sales rooms](https://www.gane.ai/index/gtm/sales/digital-sales-rooms/index.md) | 0% | 57 | 50% | 2 |

## What the models said for it

- "my default recommendation would be DocuSign if you want the safest all-around choice" (GPT-5.4 mini, CLM)
- "I would recommend DocuSign as the primary choice" (MiniMax M2.5, CLM)
- "Pick DocuSign CLM if you need regulated-industry templates, widest integration ecosystem and legal-heavy approval chains." (Muse Glimmer 30B, CLM)
- "Ideal if you already use DocuSign for e-signatures... but less advanced in analytics/obligations than Ironclad." (Grok 4.20, CLM)

## And against it

- "Do not buy these if you need a place for a buyer to interact with multiple stakeholders" (Qwen 3.7 Flash, Sales rooms)
- "Can become expensive quickly as your volume grows. Advanced CLM features (DocuSign CLM) often require significant setup time and higher costs" (Gemini 3.5 Flash, CLM)
- "Combining *Typeform + Calendly + DocuSign + Stripe + Google Sheets*... causes major drop-off" (Gemini 3.5 Flash, Client onboarding)
- "cannot afford the $50k+ price tag of enterprise competitors (like Ironclad or DocuSign)" (Qwen 3.7 Flash, CLM)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 1 | 0 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 2 | 3 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 2 | 1 | 0 | 3 |
| Mistral Small | 0 | 1 | 3 | 0 | 4 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 2 | 0 | 2 | 4 |
| Kimi K2 | 0 | 0 | 1 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 2 | 0 | 2 |
| MiniMax M2.5 | 1 | 0 | 1 | 0 | 2 |
| GPT-6 Luna | 0 | 1 | 1 | 0 | 2 |
| Muse Glimmer 30B | 0 | 2 | 0 | 0 | 2 |

## Sources returned with these answers

The sites and pages cited by the answers that named DocuSign, from 64 of the 85 answers that named it (only the models that return a source list).

### Domains cited

- pandadoc.com: 22
- albato.com: 21
- capterra.com: 21
- docusign.com: 21 (its own site)
- g2.com: 20
- bindlegal.com: 18
- softwareadvice.com: 15
- concord.app: 12
- oneflow.com: 12
- spotdraft.com: 11

### Pages cited

- https://albato.com/blog/publications/best-e-signature-software: 18
- https://pandadoc.com/blog/reduce-contract-turnaround-time: 12
- https://money.com/best-contract-management-software: 10
- https://capterra.com/contract-management-software/s/small-businesses: 9
- https://docusign.com/solutions/small-and-medium-sized-businesses: 8
- https://oneflow.com/blog/contract-lifecycle-management-software: 8
- https://pandadoc.com/blog/best-contract-management-software: 8
- https://pandadoc.com/blog/docusign-alternatives: 8

## The company

Docusign; http://www.docusign.com/; San Francisco, United States; founded 2003; public, DOCU on Nasdaq. From Wikidata, fetched 2026-09-14.

## In its own words

What DocuSign's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: #1 in Electronic Signature and Intelligent Agreement Management (https://docusign.com/)
- For: businesses (https://docusign.com/)
- Price stated: Send, sign and manage all your agreements for free. (https://docusign.com/)
- Free plan or trial: Try for Free (https://docusign.com/)
- Integrations claimed: 1000 (https://docusign.com/)
- Certifications: ISO 27001, FedRAMP, APEC PPP, CSA STAR, PCI DSS, SSAE 18
- Hosting: Australia
- Customers named: Unilever, Vestwell, Primerica, Flowserve, Catchafire, Goosehead Insurance, Heidrick & Struggles, KPC Private Funds

## What it publishes

Every page docusign.com exposes, read 2026-09-29: 11448 addresses. By kind, pages and the last 90 days:

- blog: 2376 pages, 3 in the last 90 days, latest 2026-09-14
- case study: 218 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 135 pages, 5 in the last 90 days, latest 2026-09-17
- conference or event: 50 pages, 1 in the last 90 days, latest 2026-07-24
- report or ebook: 49 pages, 8 in the last 90 days, latest 2026-09-17
- comparison: 28 pages, 1 in the last 90 days, latest 2026-09-14
- template or tool: 69 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 122 pages, 4 in the last 90 days, latest 2026-09-22
- podcast or video: 33 pages, 0 in the last 90 days, latest undated
- news or press: 276 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-22 glossary or explainer: What is a contract https://www.docusign.com/blog/what-is-a-contract
- Recent: 2026-09-17 webinar or virtual event: Docusign 101 https://www.docusign.com/resources/webinars/on-demand/docusign-101
- Recent: 2026-09-17 report or ebook: State of Digital Customer Experience https://www.docusign.com/resources/research/State-of-Digital-Customer-Experience
- Recent: 2026-09-14 blog: Docusign Named a Leader in the IDC MarketScape for Worldwide Integrated Signing Workflow Software 2026 https://www.docusign.com/blog/docusign-named-a-leader-in-the-idc-marketscape-integrated-signing-workflows
- Recent: 2026-09-14 comparison: Electronic signature vs wet signature https://www.docusign.com/blog/electronic-signature-vs-wet-signature
- Recent: 2026-09-11 report or ebook: Idc marketscape for signing workflows https://www.docusign.com/resources/research/idc-marketscape-for-signing-workflows

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.