# DocuSign CLM: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 37 judge labels across 2 categories by 12 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/docusign-clm

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contract lifecycle management and e-signature](https://www.gane.ai/index/gtm/revops/contract-lifecycle-management-and-e-signature/index.md) | 4% | 8 | 36% | 36 |
| [Proposal software](https://www.gane.ai/index/gtm/revops/proposal-software/index.md) | 0% | 31 | 0% | 1 |

## What the models said for it

- "Shortlist Ironclad, DocuSign CLM, Malbek, and one more based on your stack." (Grok 4.20, CLM)
- "### 1. The Best Overall: DocuSign CLM" (Qwen 3.7 Flash, CLM)
- "Choose DocuSign CLM or Conga if your contract process revolves almost entirely around your existing Salesforce CRM ecosystem" (Gemini 3.5 Flash, CLM)
- "For organizations already invested in DocuSign, it extends into CLM with continuity between contract signing and storage" (Claude Haiku 4.5, CLM)

## And against it

- "Dated user interface described as "reminiscent of designs from 2005"... Integration errors between CLM and signature workflows" (Kimi K2, CLM)
- "Avoid enterprise solutions – Platforms like DocuSign CLM, Ironclad, or Icertis start at much higher price points" (Kimi K2, CLM)
- "Avoid enterprise-focused products such as Ironclad or DocuSign CLM" (Perplexity Sonar, CLM)
- "Enterprise platforms (like Ironclad, DocuSign CLM, or Agiloft) often cost tens of thousands of dollars per year plus hefty implementation fees." (Gemini 3.5 Flash, CLM)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 2 | 0 | 1 | 3 |
| GPT-5.4 mini | 0 | 1 | 2 | 0 | 3 |
| Gemini 3.5 Flash | 0 | 2 | 1 | 1 | 4 |
| Perplexity Sonar | 0 | 1 | 0 | 2 | 3 |
| Grok 4.20 | 1 | 0 | 0 | 2 | 3 |
| Mistral Small | 0 | 1 | 1 | 0 | 2 |
| DeepSeek V4 Flash | 0 | 2 | 1 | 1 | 4 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 1 | 2 | 0 | 1 | 4 |
| Kimi K2 | 0 | 2 | 0 | 2 | 4 |
| GLM 4.7 FlashX | 0 | 2 | 0 | 1 | 3 |
| MiniMax M2.5 | 0 | 1 | 1 | 1 | 3 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 1 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named DocuSign CLM, from 104 of the 115 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 36
- bindlegal.com: 35
- ciopages.com: 34
- concord.app: 30
- spotdraft.com: 28
- aline.co: 27
- ironcladapp.com: 26
- capterra.com: 24
- agiloft.com: 23
- pandadoc.com: 23

### Pages cited

- https://ciopages.com/buyer-guides/contract-lifecycle-management: 34
- https://oneflow.com/blog/contract-lifecycle-management-software: 21
- https://spotdraft.com/blog/best-contract-lifecycle-management-software: 16
- https://concord.app/blog/clm-pricing-exposed-real-costs-hidden-fees-vendor-quotes: 15
- https://contractsafe.com/blog/best-contract-management-software: 15
- https://g2.com/categories/contract-lifecycle-management-clm/small-business: 14
- https://aline.co/post/enterprise-clm-software: 13
- https://contracko.com/clm-reviews: 12

## The company

Docusign; http://www.docusign.com/; San Francisco, United States; founded 2003; public, DOCU on Nasdaq. From Wikidata, fetched 2026-09-14.

## In its own words

What DocuSign CLM's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Automate your contract lifecycle (https://docusign.com/)
- Integrations claimed: 1000 (https://docusign.com/)
- Certifications: ISO 27001, FedRAMP, APEC PPP, CSA STAR, PCI DSS, SSAE 18
- Customers named: Unilever, Vestwell, Primerica, Flowserve, Heidrick & Struggles, Consor, KORE

## What it publishes

Every page docusign.com exposes, read 2026-09-29: 11448 addresses. By kind, pages and the last 90 days:

- blog: 2376 pages, 3 in the last 90 days, latest 2026-09-14
- case study: 218 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 135 pages, 5 in the last 90 days, latest 2026-09-17
- conference or event: 50 pages, 1 in the last 90 days, latest 2026-07-24
- report or ebook: 49 pages, 8 in the last 90 days, latest 2026-09-17
- comparison: 28 pages, 1 in the last 90 days, latest 2026-09-14
- template or tool: 69 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 122 pages, 4 in the last 90 days, latest 2026-09-22
- podcast or video: 33 pages, 0 in the last 90 days, latest undated
- news or press: 276 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-22 glossary or explainer: What is a contract https://www.docusign.com/blog/what-is-a-contract
- Recent: 2026-09-17 webinar or virtual event: Docusign 101 https://www.docusign.com/resources/webinars/on-demand/docusign-101
- Recent: 2026-09-17 report or ebook: State of Digital Customer Experience https://www.docusign.com/resources/research/State-of-Digital-Customer-Experience
- Recent: 2026-09-14 blog: Docusign Named a Leader in the IDC MarketScape for Worldwide Integrated Signing Workflow Software 2026 https://www.docusign.com/blog/docusign-named-a-leader-in-the-idc-marketscape-integrated-signing-workflows
- Recent: 2026-09-14 comparison: Electronic signature vs wet signature https://www.docusign.com/blog/electronic-signature-vs-wet-signature
- Recent: 2026-09-11 report or ebook: Idc marketscape for signing workflows https://www.docusign.com/resources/research/idc-marketscape-for-signing-workflows

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.