# Dialpad QA: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/dialpad-qa

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contact center quality assurance](https://www.gane.ai/index/gtm/customer/contact-center-quality-assurance/index.md) | 0% | 50 | 0% | 1 |

## What the models said for it

- "AI scoring, coaching, and analytics inside the Dialpad platform." (GLM 4.7 FlashX, Contact center QA)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Dialpad QA, from 1 of the 1 answers that named it (only the models that return a source list).

### Domains cited

- amplifai.com: 1
- capterra.co.uk: 1
- capterra.com: 1
- commsadvisor.com: 1
- computer-talk.com: 1
- customerexperience.io: 1
- cyf.com: 1
- dialpad.com: 1
- exotel.com: 1
- getapp.com: 1

### Pages cited

- https://amplifai.com/: 1
- https://amplifai.com/blog/call-center-analytics-software: 1
- https://amplifai.com/resource-library: 1
- https://amplifai.com/solutions/auto-qa: 1
- https://amplifai.com/solutions/call-center-quality-assurance-software: 1
- https://capterra.co.uk/directory/33415/contact-center-quality-assurance/software: 1
- https://capterra.com/contact-center-quality-assurance-software: 1
- https://commsadvisor.com/contact-center-qa-software: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.