# Dialpad Connect: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/dialpad-connect

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Sales coaching and training](https://www.gane.ai/index/gtm/sales/sales-coaching-and-training/index.md) | 0% | 101 | 50% | 2 |

## What the models said for it

- "Choose Dialpad if: You want real-time in-call coaching" (GLM 4.7 FlashX, Sales coaching)

## And against it

- "Reliability and call handling issues<br>• Slow, unresponsive customer support<br>• Hidden fees and unclear costs" (GLM 4.7 FlashX, Sales coaching)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 1 | 2 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Dialpad Connect, from 7 of the 7 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 5
- whatarethebest.com: 4
- getapp.com: 3
- softwareadvice.com: 3
- capterra.com: 2
- elearningindustry.com: 2
- firstsales.io: 2
- frejun.com: 2
- guideflow.com: 2
- mindtickle.com: 2

### Pages cited

- https://whatarethebest.com/sales-training-and-coaching-platforms: 4
- https://g2.com/categories/sales-training-and-onboarding: 3
- https://softwareadvice.com/sales-coaching: 3
- https://elearningindustry.com/best-sales-training-software-and-courses-lms-rankings: 2
- https://firstsales.io/blog/best-sales-coaching-software: 2
- https://frejun.com/sales-coaching-software: 2
- https://g2.com/categories/sales-coaching: 2
- https://g2.com/products/mysalescoach/reviews: 2

## The company

Dialpad; https://www.dialpad.com; United States; founded 2014. From Wikidata, fetched 2026-09-14.

## In its own words

What Dialpad Connect's own pages state, read 2026-10-06. Stated by the vendor, not checked by the index.

- Positioning: All-in-one customer communication platform with AI that takes notes, delivers insights, and helps your team stay productive. (https://dialpad.com/)
- Free plan or trial: free 14-day trial (https://www.dialpad.com/products/)
- Certifications: HIPAA, SOC 2, ISO 27001, ISO 27017, ISO 27018, PCI DSS
- Hosting: US, Global, EU, CA, JP, AU, Brazil, Canada
- Customers named: Randstad, Uber, REMAX, T-Mobile, CNN, Netflix, Tractor Supply Co., Cigna

## What it publishes

Every page dialpad.com exposes, read 2026-09-29: 7171 addresses. By kind, pages and the last 90 days:

- blog: 1268 pages, 0 in the last 90 days, latest undated
- case study: 491 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 63 pages, 0 in the last 90 days, latest undated
- conference or event: 366 pages, 0 in the last 90 days, latest undated
- report or ebook: 119 pages, 0 in the last 90 days, latest undated
- comparison: 76 pages, 0 in the last 90 days, latest undated
- template or tool: 15 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 73 pages, 0 in the last 90 days, latest undated
- news or press: 699 pages, 0 in the last 90 days, latest undated

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.