# Dialogflow CX: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/dialogflow-cx

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Chatbots and conversational AI for support](https://www.gane.ai/index/gtm/customer/chatbots-and-conversational-ai-for-support/index.md) | 0% | 47 | 0% | 1 |

## What the models said for it

- "Choose Rasa, Botpress, or Dialogflow CX when maximum technical control matters more than fast deployment." (Perplexity Sonar, Support chatbots)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Dialogflow CX, from 1 of the 1 answers that named it (only the models that return a source list).

### Domains cited

- botpress.com: 1
- capterra.com: 1
- chatbase.co: 1
- cmswire.com: 1
- lindy.ai: 1
- robylon.ai: 1
- sobot.io: 1
- zendesk.co.uk: 1

### Pages cited

- https://botpress.com/blog/customer-service-chatbot-platforms: 1
- https://capterra.com/resources/customer-service-chatbot-platforms: 1
- https://chatbase.co/blog/customer-support-chatbot: 1
- https://cmswire.com/digital-experience/10-chatbot-providers-you-should-know-about: 1
- https://lindy.ai/blog/best-customer-service-chatbots: 1
- https://robylon.ai/blog/best-ai-chatbots-for-customer-support: 1
- https://sobot.io/blog/8-top-ai-chatbots-for-customer-service-2026: 1
- https://sobot.io/blog/best-ai-chatbots-for-customer-service-2026: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.