# Delighted alternatives: what AI models name instead, November 2026

Gane Index, November 2026 Edition. 225 of the 252 answers in the 1 category where Delighted holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://www.gane.ai/index/gtm/vendors/delighted/alternatives

## Named instead, most often (every category and segment added)

- CustomerGauge: 36
- Qualtrics CustomerXM: 33
- Google Forms: 23
- SurveyMonkey: 21
- Typeform: 10
- Medallia Experience Cloud: 9

## Customer feedback and surveys

**Small business**: 66 of 84 answers did not name Delighted (Delighted is #3 of 14 at 12%).

- SurveyMonkey: first choice in 14 of those 66
- Google Forms: first choice in 13 of those 66
- Typeform: first choice in 10 of those 66
- SurveySparrow: first choice in 6 of those 66
- Tally: first choice in 4 of those 66
- Survicate: first choice in 3 of those 66
- CustomerGauge: first choice in 2 of those 66
- Retently: first choice in 2 of those 66

**Mid-market**: 78 of 84 answers did not name Delighted (Delighted is #13 of 14 at 0%).

- CustomerGauge: first choice in 20 of those 78
- Google Forms: first choice in 10 of those 78
- SurveyMonkey: first choice in 5 of those 78
- Survicate: first choice in 5 of those 78
- Alchemer: first choice in 3 of those 78
- Tally: first choice in 3 of those 78
- AskNicely: first choice in 1 of those 78
- CloudResearch: first choice in 1 of those 78

**Enterprise**: 81 of 84 answers did not name Delighted.

- Qualtrics CustomerXM: first choice in 33 of those 81
- CustomerGauge: first choice in 14 of those 81
- Medallia Experience Cloud: first choice in 9 of those 81
- Alchemer: first choice in 2 of those 81
- SurveyMonkey: first choice in 2 of those 81
- Attest: first choice in 1 of those 81
- Feedlark: first choice in 1 of those 81
- FormRoyale: first choice in 1 of those 81

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.