# CYF Quality: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 1 category by 2 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/cyf-quality

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contact center quality assurance](https://www.gane.ai/index/gtm/customer/contact-center-quality-assurance/index.md) | 0% | 45 | 0% | 2 |

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 1 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named CYF Quality, from 3 of the 3 answers that named it (only the models that return a source list).

### Domains cited

- capterra.com: 3
- cyf.com: 3
- commsadvisor.com: 2
- getapp.com: 2
- reddy.io: 2
- softwareadvice.co.uk: 2
- softwareadvice.com: 2
- amplifai.com: 1
- balto.ai: 1
- capterra.co.uk: 1

### Pages cited

- https://capterra.com/contact-center-quality-assurance-software: 3
- https://commsadvisor.com/contact-center-qa-software: 2
- https://cyf.com/call-center-quality-monitoring-systems-the-complete-comparison: 2
- https://reddy.io/blog/best-call-center-qa-software-2026: 2
- https://softwareadvice.co.uk/directory/4478/quality-assurance/software: 2
- https://softwareadvice.com/quality-assurance: 2
- https://amplifai.com/: 1
- https://amplifai.com/blog/call-center-analytics-software: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.