# CustomerLabs 1PD Ops: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 8 judge labels across 1 category by 6 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/customerlabs-1pd-ops

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Identity resolution](https://www.gane.ai/index/gtm/gtm-data/identity-resolution/index.md) | 2% | 12 | 0% | 8 |

## What the models said for it

- "CustomerLabs is another excellent choice, especially for companies prioritizing data control and first-party identity resolution" (Mistral Small, Identity)
- "Alternative first-party focused option: CustomerLabs 1PD Ops is highlighted for mid-market companies prioritizing data control" (Muse Glimmer 30B, Identity)
- "CustomerLabs provides first-party data operations with identity resolution for mid-market companies prioritizing data control" (Claude Haiku 4.5, Identity)
- "Provides first-party identity resolution and real-time profile stitching without requiring a warehouse or SQL." (Muse Glimmer 30B, Identity)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 2 | 0 | 0 | 2 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 1 | 0 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 2 | 0 | 0 | 2 |

## Sources returned with these answers

The sites and pages cited by the answers that named CustomerLabs 1PD Ops, from 15 of the 15 answers that named it (only the models that return a source list).

### Domains cited

- directmail.io: 9
- g2.com: 9
- oppora.ai: 9
- prospeo.io: 9
- usermaven.com: 8
- guideflow.com: 7
- customerlabs.com: 6 (its own site)
- datapartners.com: 6
- softwaresuggest.com: 6
- acxiom.com: 5

### Pages cited

- https://directmail.io/blog/best-identity-resolution-platforms-2026: 9
- https://oppora.ai/blog/identity-resolution-software: 9
- https://prospeo.io/s/identity-resolution-software: 9
- https://usermaven.com/blog/identity-resolution-software: 8
- https://guideflow.com/blog/identity-resolution-software: 7
- https://datapartners.com/identity-resolution-services-customer-acquisition: 6
- https://softwaresuggest.com/identity-resolution-software: 6
- https://acxiom.com/wp-content/uploads/2025/08/martech-intelligence-report-identity-resolution-platforms.pdf: 5

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.