# Crystal Reports: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 4 judge labels across 1 category by 4 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/crystal-reports

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Dashboards and data visualization](https://www.gane.ai/index/gtm/gtm-data/dashboards-and-data-visualization/index.md) | 0% | 74 | 100% | 4 |

## And against it

- "Many organizations are actively trying to phase out Crystal Reports due to its outdated technology, lack of support, and maintenance challenges." (Mistral Small, BI & dashboards)
- "For any new project, avoid it entirely." (DeepSeek V4 Flash, BI & dashboards)
- "Out-of-date design and UI. Intermittent failures, database connector errors, and report refresh issues." (GLM 4.7 FlashX, BI & dashboards)
- "Crystal Reports: Some users have joked that Crystal Reports is temperamental and unreliable." (Llama 4 Maverick, BI & dashboards)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 1 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 1 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 1 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Crystal Reports, from 5 of the 5 answers that named it (only the models that return a source list).

### Domains cited

- reddit.com: 4
- moldstud.com: 3
- capterra.com: 2
- community.sap.com: 2
- help.sap.com: 2
- aiflowreview.com: 1
- alium.io: 1
- analytics8.com: 1
- apos.com: 1
- barc.com: 1

### Pages cited

- https://reddit.com/r/BusinessIntelligence/comments/g1oji2/what_is_the_worst_software_you_frequently: 4
- https://moldstud.com/articles/p-unveiling-the-newest-bi-tools-a-comprehensive-review-for-developers-in-2024: 3
- https://aiflowreview.com/ai-business-intelligence-tools: 1
- https://alium.io/research/top-complaints-bi: 1
- https://analytics8.com/blog/things-to-avoid-in-your-data-analytics-projects: 1
- https://apos.com/content/content.aspx: 1
- https://barc.com/avoiding-problems-bi-projects: 1
- https://basedash.com/blog/how-to-choose-a-bi-tool-for-a-small-business: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.