# Creatio: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 11 judge labels across 5 categories by 8 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/creatio

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Marketing automation and campaign management](https://www.gane.ai/index/gtm/marketing/marketing-automation/index.md) | 0% | 17 | 0% | 4 |
| [CRM](https://www.gane.ai/index/gtm/revops/crm/index.md) | 0% | 67 | 67% | 3 |
| [AI marketing agents](https://www.gane.ai/index/gtm/marketing/ai-marketing-agents/index.md) | 0% | 87 | 0% | 2 |
| [Client onboarding platforms](https://www.gane.ai/index/gtm/customer/client-onboarding/index.md) | 0% | 82 | 0% | 1 |
| [Workflow automation and iPaaS](https://www.gane.ai/index/gtm/gtm-data/workflow-automation-and-ipaas/index.md) | 0% | 41 | 0% | 1 |

## What the models said for it

- "Best for process-driven B2B companies requiring strong Business Process Management (BPM)." (Gemini 3.5 Flash, CRM)
- "Another solid choice for mid-sized B2B companies" (Mistral Small, Marketing automation)
- "Highly flexible, low-code approach" (MiniMax M2.5, Marketing automation)

## And against it

- "the worst decision you can make is to start using it." (Muse Glimmer 30B, CRM)
- "Also removed from PCMag's recommended list." (DeepSeek V4 Flash, CRM)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 2 | 0 | 2 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 2 | 0 | 2 |
| Mistral Small | 0 | 1 | 1 | 0 | 2 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 1 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 1 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Creatio, from 24 of the 26 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 9
- blog.hubspot.com: 7
- research.oz.spotlightar.com: 6
- capterra.com: 5
- aimultiple.com: 4
- ciopages.com: 4
- forbes.com: 4
- growthtechspotlight.com: 4
- marketing-automation.ca: 4
- destinationcrm.com: 3

### Pages cited

- https://blog.hubspot.com/sales/best-enterprise-crm-software: 6
- https://research.oz.spotlightar.com/reports/magic-quadrant-b2b-marketing-automation-platforms-2024/leaders: 6
- https://aimultiple.com/ai-agents-in-marketing: 4
- https://ciopages.com/buyer-guides/marketing-automation: 4
- https://forbes.com/advisor/business/software/best-enterprise-crm: 4
- https://g2.com/categories/marketing-automation/enterprise: 4
- https://growthtechspotlight.com/directory/crm/for-enterprise: 4
- https://marketing-automation.ca/wp-content/uploads/2024/05/Ebook-How-MA-Platforms-Compare-Clickable-2024.pdf: 4

## In its own words

What Creatio's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: AI CRM and workflow platform (https://creatio.com/)
- For: marketing, sales, and service (https://creatio.com/)
- Price stated: Growth Creatio Business & AI Studio $40 user / month; Enterprise Creatio Business & AI Studio $75 user / month; Unlimited Creatio Business & AI Studio + all CRM products Custom; Sales $15 user / month; Marketing $15 user / month; Service $15 user / month; Start (500,000 AI Credits) $5,000 / year; Grow (1,500,000 AI Credits) $25,000 / year; Accelerate (4,000,000 AI Credits) $75,000 / year; Scale (8,000,000 AI Credits) $150,000 / year; Freedom (custom amount of AI Credits) Custom pricing; Limited internal user $12 user / month; Mobile-only user $12 user / month; External B2B portal user $12 user / month; External B2C portal user Depends on the selected users' pack; AI Support Free; Business Support 10% of the subscription; Premium Support 20% of the subscription; minimum purchase for new customers is $10,000 per year; standard contract term is 3 years. (https://www.creatio.com/products/pricing)
- Starting price: 12 (https://www.creatio.com/products/pricing)
- Free plan or trial: Free (https://www.creatio.com/products/pricing)
- Certifications: GDPR, ISO 27001, HIPAA, SOC 1, SOC 2
- Hosting: different geographical areas
- Customers named: BSN Sports, Purplebricks, Howdens, Altro, PSI Software, City of Boston, Cape & Coast Bank, Hershey Creamery Company

## What it publishes

Every page creatio.com exposes, read 2026-09-29: 4044 addresses. By kind, pages and the last 90 days:

- blog: 36 pages, 0 in the last 90 days, latest undated
- case study: 568 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 1 pages, 0 in the last 90 days, latest undated
- conference or event: 1 pages, 0 in the last 90 days, latest 2018-06-11
- report or ebook: 24 pages, 0 in the last 90 days, latest 2021-10-07
- comparison: 24 pages, 2 in the last 90 days, latest 2026-09-15
- template or tool: 1 pages, 0 in the last 90 days, latest 2022-07-24
- glossary or explainer: 197 pages, 3 in the last 90 days, latest 2026-09-10
- podcast or video: 27 pages, 0 in the last 90 days, latest undated
- news or press: 1280 pages, 24 in the last 90 days, latest 2026-09-24
- Recent: 2026-09-24 news or press: 25022 https://www.creatio.com/company/news/25022
- Recent: 2026-09-23 news or press: 25019 https://www.creatio.com/company/news/25019
- Recent: 2026-09-17 news or press: 25007 https://www.creatio.com/company/news/25007
- Recent: 2026-09-15 comparison: Creatio vs hubspot https://www.creatio.com/glossary/creatio-vs-hubspot
- Recent: 2026-09-15 news or press: 25003 https://www.creatio.com/company/news/25003
- Recent: 2026-09-10 glossary or explainer: No code crm https://www.creatio.com/glossary/no-code-crm

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.
