# Convin: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 8 judge labels across 1 category by 4 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/convin

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contact center quality assurance](https://www.gane.ai/index/gtm/customer/contact-center-quality-assurance/index.md) | 0% | 20 | 12% | 8 |

## What the models said for it

- "Best for: B2B companies prioritizing AI-powered automation and speech analytics" (MiniMax M2.5, Contact center QA)
- "Convin – Overall rating 4.9/5, “Best for: Performance Management”" (Muse Glimmer 30B, Contact center QA)
- "3. Convin (Best for AI-powered QA at entry-level pricing)" (Claude Haiku 4.5, Contact center QA)
- "Fast implementation, native QA, strong automation." (GLM 4.7 FlashX, Contact center QA)

## And against it

- "SoftwareAdvice's 2026 roundup notes user cautions for Convin: "Outdated and complex interface" "Steep learning curve for users" "Expensive for small"" (Muse Glimmer 30B, Contact center QA)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 1 | 0 | 2 |
| MiniMax M2.5 | 0 | 1 | 1 | 0 | 2 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 1 | 1 | 3 |

## Sources returned with these answers

The sites and pages cited by the answers that named Convin, from 15 of the 15 answers that named it (only the models that return a source list).

### Domains cited

- capterra.com: 10
- softwareadvice.com: 9
- g2.com: 8
- cloudtalk.io: 7
- cyf.com: 7
- getapp.com: 7
- guideflow.com: 6
- thecxlead.com: 6
- commsadvisor.com: 5
- dialpad.com: 5

### Pages cited

- https://capterra.com/contact-center-quality-assurance-software: 9
- https://softwareadvice.com/quality-assurance: 9
- https://cloudtalk.io/blog/best-call-center-quality-assurance-software-based-on-g2: 7
- https://g2.com/categories/contact-center-quality-assurance: 6
- https://getapp.com/all-software/contact-center-quality-assurance: 6
- https://guideflow.com/blog/contact-center-quality-assurance-software: 6
- https://commsadvisor.com/contact-center-qa-software: 5
- https://cyf.com/best-call-center-quality-assurance-tools: 5

## In its own words

What Convin's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: AI-powered calls, texts, and website responses built for US home service businesses. Capture leads instantly. Convert them into jobs automatically. (https://convin.ai/)
- For: US home service businesses (https://convin.ai/)
- Price stated: Early Stage Program with 25% off for life (https://convin.ai/)
- Free plan or trial: Quality Management Software FREE (https://convin.ai/pricing)
- Customers named: Kotak Life, Traya, Fyers, Vyapar, Physics Wallah, Bombay Shirt Company

## What it publishes

Every page convin.ai exposes, read 2026-10-05: 7244 addresses. By kind, pages and the last 90 days:

- blog: 4595 pages, 10 in the last 90 days, latest 2026-09-06
- case study: 20 pages, 0 in the last 90 days, latest 2025-09-09
- webinar or virtual event: 2 pages, 0 in the last 90 days, latest undated
- conference or event: 4 pages, 0 in the last 90 days, latest 2025-05-06
- report or ebook: 23 pages, 0 in the last 90 days, latest 2026-03-01
- comparison: 121 pages, 2 in the last 90 days, latest 2026-07-24
- template or tool: 20 pages, 1 in the last 90 days, latest 2026-09-23
- glossary or explainer: 729 pages, 0 in the last 90 days, latest 2024-10-25
- podcast or video: 102 pages, 0 in the last 90 days, latest undated
- news or press: 28 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-23 template or tool: Electricians answering checklist multi location ops https://us.convin.ai/blog/electricians-answering-checklist-multi-location-ops
- Recent: 2026-09-06 blog: Cpaas  ai sales agent https://convin.ai/en-us/blog/cpaas--ai-sales-agent
- Recent: 2026-07-31 blog: Bancassurance ai insurance sales https://convin.ai/en-us/blog/bancassurance-ai-insurance-sales
- Recent: 2026-07-31 blog: Loan disbursement process why delays happen https://convin.ai/en-us/blog/loan-disbursement-process-why-delays-happen
- Recent: 2026-07-31 blog: Omnichannel communication ai https://convin.ai/en-us/blog/omnichannel-communication-ai
- Recent: 2026-07-31 blog: Sales automation platforms https://convin.ai/en-us/blog/sales-automation-platforms

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.