# Connecteam: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 1 category by 2 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/connecteam

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Knowledge base and self-service](https://www.gane.ai/index/gtm/customer/knowledge-base-and-self-service/index.md) | 0% | 86 | 50% | 2 |

## And against it

- "Significant costs and add-on fees • Steep learning curve and onboarding demands" (GLM 4.7 FlashX, Knowledge base)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 1 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Connecteam, from 6 of the 6 answers that named it (only the models that return a source list).

### Domains cited

- capterra.com: 4
- softwareadvice.com: 3
- g2.com: 2
- learnworlds.com: 2
- productlift.dev: 2
- selecthub.com: 2
- teachable.com: 2
- toolradar.com: 2
- trustpilot.com: 2
- 360learning.com: 1

### Pages cited

- https://capterra.com/resources/best-lms-for-small-business: 2
- https://productlift.dev/best-knowledge-base-software: 2
- https://selecthub.com/c/knowledge-base-software: 2
- https://softwareadvice.com/crm/knowledge-base-comparison: 2
- https://teachable.com/blog/how-to-choose-a-customer-education-platform: 2
- https://360learning.com/blog/customer-education: 1
- https://affine.pro/blog/best-ai-knowledge-base-software: 1
- https://affine.pro/blog/knowledge-base-software-free: 1

## In its own words

What Connecteam's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: The World's #1 Employee Management App (https://connecteam.com/)
- For: frontline teams (https://connecteam.com/)
- Price stated: Pay only for what you need. Under 10 employees? Enjoy full access 100% free! (https://connecteam.com/)
- Starting price: 0 (https://connecteam.com/)
- Free plan or trial: Under 10 employees? Enjoy full access 100% free! (https://connecteam.com/)
- Certifications: ISO 27001, SOC 2, HIPAA
- Customers named: Visiting Angels, HAP, Hempies, Fundaes, Happy Paws, F45, Dog Drop

## What it publishes

Every page connecteam.com exposes, read 2026-09-29: 3428 addresses. By kind, pages and the last 90 days:

- blog: 701 pages, 4 in the last 90 days, latest 2026-09-22
- case study: 73 pages, 14 in the last 90 days, latest 2026-08-09
- webinar or virtual event: 10 pages, 0 in the last 90 days, latest 2025-09-09
- conference or event: 1 pages, 0 in the last 90 days, latest undated
- report or ebook: 11 pages, 2 in the last 90 days, latest 2026-08-31
- comparison: 172 pages, 1 in the last 90 days, latest 2026-07-13
- template or tool: 239 pages, 1 in the last 90 days, latest 2026-09-07
- glossary or explainer: 70 pages, 1 in the last 90 days, latest 2026-07-28
- podcast or video: 11 pages, 0 in the last 90 days, latest 2023-02-20
- news or press: 1 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-22 blog: E what is workforce scheduling https://connecteam.com/e-what-is-workforce-scheduling
- Recent: 2026-09-16 blog: Best engineering staff scheduling software https://connecteam.com/best-engineering-staff-scheduling-software
- Recent: 2026-09-16 blog: Best hotel staff scheduling software https://connecteam.com/best-hotel-staff-scheduling-software
- Recent: 2026-09-07 template or tool: Digital Forms & Checklist App for Employees - Try it 100% Free | Connecteam https://connecteam.com/forms-checklist-app
- Recent: 2026-08-31 report or ebook: E employee time theft statistics https://connecteam.com/research/e-employee-time-theft-statistics
- Recent: 2026-08-19 report or ebook: E state of frontline ai https://connecteam.com/research/e-state-of-frontline-ai

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.