# Comms Coach GovWorks: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/comms-coach-govworks

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contact center quality assurance](https://www.gane.ai/index/gtm/customer/contact-center-quality-assurance/index.md) | 0% | 99 | 100% | 1 |

## And against it

- "had an administrator "struggling for months" to set it up for basic call types, and out of 15 calls evaluated, only 3 were correctly scored" (DeepSeek V4 Flash, Contact center QA)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Comms Coach GovWorks, from 1 of the 1 answers that named it (only the models that return a source list).

### Domains cited

- callnovo.ai: 1
- capterra.com: 1
- capterra.in: 1
- g2.com: 1
- getapp.co.uk: 1
- kapiche.com: 1
- reddit.com: 1
- rfp.wiki: 1
- softwareadvice.com: 1
- softwareadvice.ie: 1

### Pages cited

- https://callnovo.ai/blog/customer-service-quality-assurance: 1
- https://capterra.com/contact-center-quality-assurance-software: 1
- https://capterra.com/p/145004/Nextiva-Call-Center/reviews: 1
- https://capterra.com/p/164283/Zendesk/reviews: 1
- https://capterra.in/software/182454/qevalpro: 1
- https://g2.com/categories/contact-center-quality-assurance/free: 1
- https://getapp.co.uk/software/2043339/qevalpro: 1
- https://kapiche.com/blog/contact-center-quality-assurance-software: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.