# Cisco: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 4 judge labels across 1 category by 4 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/cisco

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contact center platforms](https://www.gane.ai/index/gtm/customer/contact-center-platforms/index.md) | 0% | 64 | 25% | 4 |

## And against it

- "without the complexity of an enterprise solution like Avaya or Cisco" (Qwen 3.7 Flash, Contact center)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 1 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Cisco, from 14 of the 17 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 6
- cxtoday.com: 5
- gartner.com: 4
- nextiva.com: 4
- research.isg-one.com: 4
- dialpad.com: 3
- genesys.com: 3
- nojitter.com: 3
- resources.nice.com: 3
- ringcentral.com: 3

### Pages cited

- https://nextiva.com/blog/contact-center-software.html: 4
- https://g2.com/categories/contact-center/enterprise: 3
- https://altigen.com/how-to-evaluate-contact-center-software-enterprise: 2
- https://dialpad.com/blog/contact-center-software: 2
- https://g2.com/categories/contact-center: 2
- https://g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews: 2
- https://outsourceaccelerator.com/articles/contact-center-platforms: 2
- https://research.isg-one.com/buyers-guide/customer_experience/contact_center_basic/2024: 2

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.