# Chatfuel: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 9 judge labels across 2 categories by 8 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/chatfuel

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Chatbots and conversational AI for support](https://www.gane.ai/index/gtm/customer/chatbots-and-conversational-ai-for-support/index.md) | 0% | 46 | 20% | 5 |
| [Conversational marketing platforms](https://www.gane.ai/index/gtm/marketing/conversational-marketing/index.md) | 0% | 86 | 50% | 4 |

## What the models said for it

- "best for social and messaging apps: Starts around $24 per month" (Perplexity Sonar, Conversational mktg)

## And against it

- "Social-First Bots for Website B2B (e.g., ManyChat, Chatfuel) ... The Risk: Wrong tool for the channel." (Gemini 3.5 Flash, Conversational mktg)
- "pricing that spikes unpredictably with usage/subscribers, plus reports of disregarded support" (Grok 4.20, Conversational mktg)
- "Mixed Software Advice reviews ... emphasize bad support, especially around subscriptions" (Grok 4.20, Support chatbots)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 1 | 1 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 2 | 2 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 1 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 1 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Chatfuel, from 25 of the 29 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 14
- softwareadvice.com: 13
- capterra.com: 11
- spotsaas.com: 9
- cloudtalk.io: 8
- guideflow.com: 7
- getapp.com: 5
- learn.g2.com: 5
- thecmo.com: 5
- tidio.com: 4

### Pages cited

- https://g2.com/categories/conversational-marketing: 10
- https://spotsaas.com/list/conversational-marketing-software/for-small-business: 9
- https://cloudtalk.io/blog/best-conversational-marketing-software: 8
- https://capterra.com/conversational-marketing-platform-software: 7
- https://guideflow.com/blog/best-conversational-marketing-software: 7
- https://softwareadvice.com/conversational-marketing: 7
- https://thecmo.com/tools/best-conversational-marketing-platform: 5
- https://getapp.com/marketing-software/conversational-marketing-platform/org/small-business: 4

## In its own words

What Chatfuel's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: The System that Proves Which Lead Became a Sale (https://chatfuel.com/)
- For: agencies (https://chatfuel.com/)
- Price stated: Flat subscription, no setup fee, no tax (https://chatfuel.com/)
- Starting price: 18 (https://chatfuel.com/pricing)
- Free plan or trial: Try for free (https://chatfuel.com/)
- Integrations claimed: 136 (https://chatfuel.com/); 100 (https://chatfuel.com/features/wa-chatbot) (pages disagree)
- Hosting: United States
- Customers named: GoSky AI Agency, Tacobot, CodeYE Media, GrowthBond

## What it publishes

Every page chatfuel.com exposes, read 2026-09-29: 1740 addresses. By kind, pages and the last 90 days:

- blog: 247 pages, 11 in the last 90 days, latest 2026-09-23
- case study: 22 pages, 0 in the last 90 days, latest undated
- report or ebook: 42 pages, 0 in the last 90 days, latest 2023-07-25
- comparison: 32 pages, 8 in the last 90 days, latest 2026-09-15
- template or tool: 1 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 42 pages, 0 in the last 90 days, latest undated
- news or press: 1 pages, 0 in the last 90 days, latest undated
- Recent: 2026-09-23 blog: Chatfuel whatsapp booking flow https://chatfuel.com/blog/chatfuel-whatsapp-booking-flow
- Recent: 2026-09-23 blog: Instagram messaging sales tools 2026 https://chatfuel.com/blog/instagram-messaging-sales-tools-2026
- Recent: 2026-09-23 blog: Unofficial whatsapp api risks https://chatfuel.com/blog/unofficial-whatsapp-api-risks
- Recent: 2026-09-15 comparison: Manychat for devepolers alternatives 2026 https://chatfuel.com/blog/manychat-for-devepolers-alternatives-2026
- Recent: 2026-09-15 blog: Whatsapp conversions api ctwa ads https://chatfuel.com/blog/whatsapp-conversions-api-ctwa-ads
- Recent: 2026-09-02 comparison: Ai customer support agent rent vs own https://sdk.chatfuel.com/blog/ai-customer-support-agent-rent-vs-own

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.