# Character.AI: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 2 categories by 2 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/character-ai

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Conversational intelligence and call recording](https://www.gane.ai/index/gtm/sales/conversation-intelligence/index.md) | 0% | 79 | 100% | 1 |
| [Conversational marketing platforms](https://www.gane.ai/index/gtm/marketing/conversational-marketing/index.md) | 0% | 91 | 100% | 1 |

## And against it

- "platforms like Character.AI, Nomi, and Replika should be avoided due to significant safety and privacy risks" (Mistral Small, Conversation intel)
- "1.6/5 rating on Trustpilot — though primarily a consumer product, for any business use it has serious issues" (DeepSeek V4 Flash, Conversational mktg)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 1 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Character.AI, from 2 of the 2 answers that named it (only the models that return a source list).

### Domains cited

- apps.apple.com: 1
- bbb.org: 1
- chatbots.org: 1
- commonsensemedia.org: 1
- esafety.gov.au: 1
- g2.com: 1
- gane.ai/index: 1
- interviewbit.com: 1
- jotform.com: 1
- nytimes.com: 1

### Pages cited

- https://apps.apple.com/us/app/drift-chat-video/id1117096112: 1
- https://bbb.org/us/pa/philadelphia/profile/sales-lead-generation/woosender-inc-0241-236079734: 1
- https://bbb.org/us/pa/philadelphia/profile/sales-lead-generation/woosender-inc-0241-236079734/complaints: 1
- https://bbb.org/us/pa/philadelphia/profile/sales-lead-generation/woosender-inc-0241-236079734/details: 1
- https://chatbots.org/drift: 1
- https://commonsensemedia.org/articles/parents-ultimate-guide-to-ai-companions-and-relationships: 1
- https://commonsensemedia.org/sites/default/files/pug/csm-ai-risk-assessment-social-ai-companions_final.pdf: 1
- https://esafety.gov.au/newsroom/blogs/ai-chatbots-and-companions-risks-to-children-and-young-people: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.