# Capterra: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 10 judge labels across 4 categories by 7 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/capterra

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Review and reputation management](https://www.gane.ai/index/gtm/marketing/review-and-reputation-management/index.md) | 0% | 26 | 0% | 6 |
| [Competitive intelligence tools](https://www.gane.ai/index/gtm/marketing/competitive-intelligence/index.md) | 0% | 31 | 0% | 2 |
| [Audience and consumer insights platforms](https://www.gane.ai/index/gtm/marketing/audience-and-consumer-insights/index.md) | 0% | 131 | 0% | 1 |
| [Customer feedback and surveys](https://www.gane.ai/index/gtm/customer/customer-feedback-and-surveys/index.md) | 0% | 103 | 100% | 1 |

## What the models said for it

- "with G2 or Capterra (to collect structured customer reviews)" (Gemini 3.5 Flash, Reviews)
- "G2, Capterra, and Trustpilot" (Gemini 3.5 Flash, Competitive intel)

## And against it

- "Capterra says it verifies reviews and uses moderation, but it also clearly notes incentives and referral relationships exist." (GPT-5.4 mini, Feedback)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 1 | 1 |
| Gemini 3.5 Flash | 0 | 2 | 1 | 0 | 3 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 1 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 2 | 0 | 2 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Capterra, from 19 of the 26 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 13
- capterra.com: 11 (its own site)
- softwareadvice.com: 11
- salesdorado.com: 8
- b2bsaasreviews.com: 7
- b2breviews.com: 5
- reviewflowz.com: 4
- praising.ai: 3
- zapier.com: 3
- aws.amazon.com: 2

### Pages cited

- https://capterra.com/review-management-software: 8
- https://salesdorado.com/en/inbound-marketing/b2b-review-platforms: 8
- https://softwareadvice.com/review-management: 8
- https://g2.com/categories/review-management-software: 7
- https://b2bsaasreviews.com/online-review-management-software: 6
- https://b2breviews.com/review-management-software: 5
- https://salesdorado.com/en/b2b-marketing/review-management-b2b: 5
- https://g2.com/: 4

## The company

Capterra; https://www.capterra.com/; Virginia, United States; founded 1999; part of G2. From Wikidata, fetched 2026-09-14.

## In its own words

What Capterra's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: The #1 destination for finding the right software (https://capterra.com/)
- For: business leaders; organizations looking to find, compare, and choose software (https://capterra.com/)
- Price stated: Capterra is free for users. (https://capterra.com/)
- Free plan or trial: Capterra is free for users. (https://capterra.com/)

## What it publishes

Every page capterra.com exposes, read 2026-09-29: 10000 addresses. By kind, pages and the last 90 days:

- blog: 2129 pages, 0 in the last 90 days, latest undated
- case study: 1 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 58 pages, 0 in the last 90 days, latest undated
- conference or event: 6 pages, 0 in the last 90 days, latest undated
- report or ebook: 53 pages, 0 in the last 90 days, latest undated
- comparison: 150 pages, 0 in the last 90 days, latest undated
- template or tool: 11 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 120 pages, 0 in the last 90 days, latest undated
- podcast or video: 15 pages, 0 in the last 90 days, latest undated
- news or press: 1 pages, 0 in the last 90 days, latest undated

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.