# Call Tracking Metrics: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 3 judge labels across 1 category by 3 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/call-tracking-metrics

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Call tracking platforms](https://www.gane.ai/index/gtm/marketing/call-tracking/index.md) | 0% | 47 | 33% | 3 |

## What the models said for it

- "Choose CTM if you are a Fortune 500 company with a dedicated marketing ops team that needs infinite customization." (Qwen 3.7 Flash, Call tracking)
- "CallTrackingMetrics ($39-299/mo) offers the best value for agencies" (Muse Glimmer 30B, Call tracking)

## And against it

- "Platforms with Serious Business Practice Issues ... Call Tracking Metrics (CTM) - Number porting blockers" (GLM 4.7 FlashX, Call tracking)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 1 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Call Tracking Metrics, from 3 of the 4 answers that named it (only the models that return a source list).

### Domains cited

- albato.com: 2
- avidtrak.com: 2
- calltracker.io: 2
- capterra.com: 2
- cloudtalk.io: 2
- frontdeskreview.com: 2
- blog.youmail.com: 1
- callhippo.com: 1
- callloop.com: 1
- callrail.com: 1

### Pages cited

- https://albato.com/blog/publications/best-call-tracking-software: 2
- https://calltracker.io/blog/2026-06-20-best-call-tracking-software: 2
- https://capterra.com/call-tracking-software: 2
- https://cloudtalk.io/blog/best-inbound-tracking-software: 2
- https://avidtrak.com/resource/best-call-attribution-software: 1
- https://avidtrak.com/resource/call-tracking-mistakes: 1
- https://blog.youmail.com/2025/09/scam-call-of-the-week-business-listing-impersonation: 1
- https://callhippo.com/call-tracking: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.