# Call Criteria: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/call-criteria

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contact center quality assurance](https://www.gane.ai/index/gtm/customer/contact-center-quality-assurance/index.md) | 0% | 47 | 0% | 1 |

## What the models said for it

- "Best if you need the cheapest practical option: Call Criteria or VQ Online" (GPT-5.4 mini, Contact center QA)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Call Criteria, from 2 of the 2 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 2
- altigen.com: 1
- amplifai.com: 1
- c2perform.com: 1
- capterra.com: 1
- cxponent.com: 1
- hamming.ai: 1
- kapiche.com: 1
- learn.g2.com: 1
- mihup.ai: 1

### Pages cited

- https://g2.com/categories/contact-center-quality-assurance: 2
- https://altigen.com/how-to-evaluate-contact-center-software-enterprise: 1
- https://amplifai.com/solutions/auto-qa: 1
- https://c2perform.com/blog/call-center-quality-assurance-software-guide: 1
- https://c2perform.com/blog/qa-software-tools-guide: 1
- https://capterra.com/contact-center-quality-assurance-software: 1
- https://cxponent.com/directory/vendor/call-criteria: 1
- https://g2.com/products/call-criteria/reviews: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.