# Botpress alternatives: what AI models name instead, November 2026

Gane Index, November 2026 Edition. 241 of the 252 answers in the 1 category where Botpress holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://www.gane.ai/index/gtm/vendors/botpress/alternatives

## Named instead, most often (every category and segment added)

- Intercom Fin AI Agent: 59
- Tidio: 38
- Zendesk AI: 16
- Freshdesk: 5
- tawk.to: 5
- Boei: 4

## Chatbots and conversational AI for support

**Small business**: 82 of 84 answers did not name Botpress.

- Tidio: first choice in 28 of those 82
- Intercom Fin AI Agent: first choice in 11 of those 82
- Boei: first choice in 4 of those 82
- UChat: first choice in 4 of those 82
- Chatbase: first choice in 2 of those 82
- Freshdesk: first choice in 2 of those 82
- Tidio with its Lyro AI agent: first choice in 2 of those 82
- tawk.to: first choice in 2 of those 82

**Mid-market**: 78 of 84 answers did not name Botpress (Botpress is #9 of 10 at 0%).

- Intercom Fin AI Agent: first choice in 31 of those 78
- Tidio: first choice in 10 of those 78
- Zendesk AI: first choice in 5 of those 78
- Freshdesk: first choice in 3 of those 78
- tawk.to: first choice in 3 of those 78
- Fin AI Agent: first choice in 1 of those 78
- HubSpot Chatbot: first choice in 1 of those 78
- LiveChat: first choice in 1 of those 78

**Enterprise**: 81 of 84 answers did not name Botpress.

- Intercom Fin AI Agent: first choice in 17 of those 81
- Zendesk AI: first choice in 11 of those 81
- Cognigy: first choice in 4 of those 81
- Kore.ai: first choice in 3 of those 81
- Salesforce Agentforce for Service: first choice in 3 of those 81
- Salesforce Service Cloud: first choice in 3 of those 81
- Zendesk AI Agents: first choice in 3 of those 81
- Ada: first choice in 2 of those 81

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.