# Bloomfire: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 9 judge labels across 2 categories by 7 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/bloomfire

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Knowledge base and self-service](https://www.gane.ai/index/gtm/customer/knowledge-base-and-self-service/index.md) | 0% | 24 | 0% | 8 |
| [Community platforms](https://www.gane.ai/index/gtm/customer/community-platforms/index.md) | 0% | 43 | 0% | 1 |

## What the models said for it

- "Choose Bloomfire for large companies managing broad internal knowledge, media, and learning content." (Perplexity Sonar, Knowledge base)
- "Both (hybrid): Bloomfire, Capacity, or ScreenSteps handle mixed audiences well." (Grok 4.20, Knowledge base)
- "Large enterprise needing customization → Helpjuice or Bloomfire" (MiniMax M2.5, Knowledge base)
- "Document360/Bloomfire: Formal content lifecycle management" (Kimi K2, Knowledge base)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 1 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 1 | 1 | 0 | 2 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 1 | 0 | 2 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Bloomfire, from 33 of the 36 answers that named it (only the models that return a source list).

### Domains cited

- thedigitalprojectmanager.com: 14
- ones.com: 13
- document360.com: 12
- bolddesk.com: 11
- softwareadvice.com: 9
- blog.screensteps.com: 7
- bloomfire.com: 7 (its own site)
- helpdocs.io: 7
- knowledgeowl.com: 7
- productlift.dev: 7

### Pages cited

- https://thedigitalprojectmanager.com/tools/best-enterprise-knowledge-base-software: 13
- https://bolddesk.com/blogs/best-knowledge-base-software: 11
- https://document360.com/knowledge-base-software: 8
- https://softwareadvice.com/crm/knowledge-base-comparison: 8
- https://productlift.dev/best-knowledge-base-software: 7
- https://supportbench.com/top-knowledge-base-software: 7
- https://blog.screensteps.com/best-knowledge-base-software: 6
- https://slite.com/learn/knowledge-base-softwares: 6

## The company

Bloomfire; http://bloomfire.com/; Littleton, United States; founded 2010. From Wikidata, fetched 2026-09-14.

## In its own words

What Bloomfire's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: AI-Based Knowledge Management Software System (https://bloomfire.com/)
- For: organizations (https://bloomfire.com/)
- Price stated: Estimate Pricing (https://bloomfire.com/pricing)
- Free plan or trial: Take a Test Drive (https://bloomfire.com/)
- Integrations claimed: 25 (https://bloomfire.com/platform)
- Certifications: GDPR, SOC 2 Type II, HIPAA
- Customers named: GlanbiaPerformance Nutrition, Bord Bia, Irish Food Board, MGM Resorts International, MGM, Asure Software, Dexcom

## What it publishes

Every page bloomfire.com exposes, read 2026-09-29: 868 addresses. By kind, pages and the last 90 days:

- blog: 520 pages, 0 in the last 90 days, latest undated
- case study: 35 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 17 pages, 0 in the last 90 days, latest undated
- conference or event: 34 pages, 0 in the last 90 days, latest undated
- report or ebook: 2 pages, 0 in the last 90 days, latest undated
- comparison: 18 pages, 0 in the last 90 days, latest undated
- template or tool: 4 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 19 pages, 0 in the last 90 days, latest undated
- news or press: 121 pages, 0 in the last 90 days, latest undated

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.