# Bazaarvoice: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 5 judge labels across 4 categories by 4 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/bazaarvoice

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Review and reputation management](https://www.gane.ai/index/gtm/marketing/review-and-reputation-management/index.md) | 0% | 96 | 50% | 2 |
| [B2B intent data providers](https://www.gane.ai/index/gtm/sales/b2b-intent-data/index.md) | 0% | 53 | 100% | 1 |
| [Ecommerce marketing](https://www.gane.ai/index/gtm/marketing/ecommerce-marketing/index.md) | 0% | 106 | 100% | 1 |
| [Influencer platforms](https://www.gane.ai/index/gtm/marketing/influencer-platforms/index.md) | 0% | 63 | 0% | 1 |

## And against it

- "Avoid: Pure e-commerce tools like Yotpo, Okendo, or Bazaarvoice" (Grok 4.20, Reviews)
- "their B2B data services have a 1-star average on Trustpilot, with reviewers citing "incredibly unresponsive" support and "no integrity."" (DeepSeek V4 Flash, Intent data)
- "Users complain about high pricing that's hard to justify, poor customer service, frequent account manager changes, and weak onboarding." (Grok 4.20, Ecommerce marketing)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 1 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 2 | 2 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Bazaarvoice, from 17 of the 19 answers that named it (only the models that return a source list).

### Domains cited

- capterra.com: 9
- g2.com: 9
- softwareadvice.com: 9
- zapier.com: 6
- linkedin.com: 5
- usa.inquirer.net: 5
- alium.io: 4
- birdeye.com: 4
- costbench.com: 4
- trustpilot.com: 4

### Pages cited

- https://softwareadvice.com/review-management: 6
- https://zapier.com/blog/review-management-software: 6
- https://usa.inquirer.net/191823/best-reputation-management-software: 5
- https://capterra.com/review-management-software: 4
- https://g2.com/categories/review-management-software: 4
- https://g2.com/categories/review-management-software/enterprise: 4
- https://albato.com/blog/publications/best-review-management-software: 3
- https://alium.io/research/top-complaints-reviews: 3

## The company

Bazaarvoice; http://www.bazaarvoice.com/; Austin, United States; founded 2005. From Wikidata, fetched 2026-09-14.

## In its own words

What Bazaarvoice's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: The UGC Platform for Authentic Shopper Experiences (https://www.bazaarvoice.com/)
- For: brands and retailers (https://www.bazaarvoice.com/)
- Certifications: ISO 27001
- Customers named: Electrolux, Lancome, River Island, LG, Harvey Norman, L’Oreal, Pacifica Beauty, Kraft Heinz

## What it publishes

Every page bazaarvoice.com exposes, read 2026-09-29: 2993 addresses. By kind, pages and the last 90 days:

- blog: 1249 pages, 18 in the last 90 days, latest 2026-09-24
- case study: 119 pages, 6 in the last 90 days, latest 2026-09-08
- webinar or virtual event: 16 pages, 0 in the last 90 days, latest 2025-10-09
- conference or event: 198 pages, 0 in the last 90 days, latest 2026-03-06
- report or ebook: 9 pages, 0 in the last 90 days, latest 2025-11-18
- comparison: 6 pages, 0 in the last 90 days, latest 2026-05-29
- template or tool: 8 pages, 0 in the last 90 days, latest 2025-10-23
- glossary or explainer: 8 pages, 0 in the last 90 days, latest 2023-10-11
- podcast or video: 1 pages, 0 in the last 90 days, latest undated
- news or press: 160 pages, 4 in the last 90 days, latest 2026-09-17
- Recent: 2026-09-24 blog: Anatomy of an ai recommended product https://www.bazaarvoice.com/resources/anatomy-of-an-ai-recommended-product
- Recent: 2026-09-18 blog: Blog ai visibility into sales https://www.bazaarvoice.com/blog/blog-ai-visibility-into-sales
- Recent: 2026-09-17 blog: E commerce ai search visibility https://www.bazaarvoice.com/blog/e-commerce-ai-search-visibility
- Recent: 2026-09-17 blog: Shoppable video and tiktok shop https://www.bazaarvoice.com/blog/shoppable-video-and-tiktok-shop
- Recent: 2026-09-17 blog: Scale ai visibility with ugc https://www.bazaarvoice.com/blog/scale-ai-visibility-with-ugc
- Recent: 2026-09-17 blog: Marketing to gen z https://www.bazaarvoice.com/blog/marketing-to-gen-z

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.