# Avaya Aura Elite: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/avaya-aura-elite

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Contact center quality assurance](https://www.gane.ai/index/gtm/customer/contact-center-quality-assurance/index.md) | 0% | 97 | 100% | 1 |

## And against it

- "Legacy On-Premises Systems (e.g., Older Avaya Installations)... These systems create 5–10 year operational constraints" (Kimi K2, Contact center QA)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 1 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Avaya Aura Elite, from 1 of the 1 answers that named it (only the models that return a source list).

### Domains cited

- amplix.com: 1
- c2perform.com: 1
- cloudtalk.io: 1
- contactcenterpipeline.com: 1
- cxtoday.com: 1
- five9.com: 1
- g2.com: 1
- genesys.com: 1
- insightful.io: 1
- kapiche.com: 1

### Pages cited

- https://amplix.com/podcast/mike-dolloff-vendor-lock-in-ai-costs-cx: 1
- https://c2perform.com/blog/qa-software-tools-guide: 1
- https://cloudtalk.io/blog/best-call-center-quality-assurance-software-based-on-g2: 1
- https://contactcenterpipeline.com/Article/what-100-qa-coverage-doesnt-tell-you: 1
- https://cxtoday.com/why-are-so-many-contact-center-auto-qa-projects-failing: 1
- https://five9.com/landing/agn/avaya-cloud-migration: 1
- https://g2.com/products/sqm-cx-quality/reviews: 1
- https://genesys.com/blog/post/cost-nothing-real-impact-legacy-contact-center-systems: 1

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.