# Alchemer: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 11 judge labels across 3 categories by 9 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/alchemer

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Customer feedback and surveys](https://www.gane.ai/index/gtm/customer/customer-feedback-and-surveys/index.md) | 6% | 6 | 11% | 9 |
| [Audience and consumer insights platforms](https://www.gane.ai/index/gtm/marketing/audience-and-consumer-insights/index.md) | 0% | 81 | 0% | 1 |
| [Review and reputation management](https://www.gane.ai/index/gtm/marketing/review-and-reputation-management/index.md) | 0% | 64 | 0% | 1 |

## What the models said for it

- "Alchemer (formerly SurveyGizmo) sits in the sweet spot between SurveyMonkey's simplicity and Qualtrics' enterprise depth" (Claude Haiku 4.5, Feedback)
- "Alchemer is the best default choice for most mid-market B2B companies." (GPT-5.4 mini, Feedback)
- "My default pick: Alchemer" (GPT-6 Luna, Feedback)
- "Choose Alchemer if you need highly customizable, secure surveys with complex data workflows at mid-market pricing." (Gemini 3.5 Flash, Feedback)

## And against it

- "Aggregated reviews show mixed Trustpilot scores (e.g., Alchemer ~1.8–3.8)" (Grok 4.20, Feedback)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 0 | 0 | 0 | 1 |
| GPT-5.4 mini | 1 | 0 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 1 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 1 | 1 | 2 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 1 | 1 | 0 | 0 | 2 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Alchemer, from 34 of the 39 answers that named it (only the models that return a source list).

### Domains cited

- alchemer.com: 15 (its own site)
- g2.com: 12
- customergauge.com: 10
- qualtrics.com: 9
- softwareadvice.com: 8
- sprig.com: 8
- surveymonkey.com: 8
- capterra.com: 6
- guideflow.com: 6
- proprofssurvey.com: 6

### Pages cited

- https://customergauge.com/blog/customer-experience-survey-software: 8
- https://surveymonkey.com/product/enterprise: 7
- https://guideflow.com/blog/customer-feedback-tools: 5
- https://alchemer.com/platform/customer-feedback: 4
- https://formbricks.com/blog/qualtrics-competitors: 4
- https://softwareadvice.com/survey: 4
- https://extend.com/post/top-customer-satisfaction-survey-software-platforms: 3
- https://mopinion.com/enterprise-feedback-management-efm-software: 3

## In its own words

What Alchemer's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: The AI-native platform built for customer feedback and intelligence, optimized for action. (https://alchemer.com/)
- For: customer-obsessed teams everywhere (https://alchemer.com/)
- Price stated: Monthly and Annual plans; Collaborator, Professional, Full Access, and Platform Plans (https://www.alchemer.com/plans-pricing)
- Starting price: 55 (https://www.alchemer.com/plans-pricing)
- Free plan or trial: 7-day free trial; free plan with limited features and responses (https://www.alchemer.com/plans-pricing)
- Integrations claimed: 400 (https://alchemer.com/)
- Certifications: HIPAA, FERPA, GDPR, ISO 27001, SOC 2 Type II, CCPA
- Customers named: IHG, AEG, A&W, Caliber Collision, Techsoup, Dish, H&R Block, Grocery Outlet

## What it publishes

Every page alchemer.com exposes, read 2026-09-29: 3361 addresses. By kind, pages and the last 90 days:

- blog: 947 pages, 0 in the last 90 days, latest undated
- case study: 84 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 75 pages, 0 in the last 90 days, latest undated
- conference or event: 2 pages, 0 in the last 90 days, latest undated
- report or ebook: 13 pages, 0 in the last 90 days, latest undated
- comparison: 50 pages, 0 in the last 90 days, latest undated
- template or tool: 21 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 14 pages, 0 in the last 90 days, latest undated
- podcast or video: 1 pages, 0 in the last 90 days, latest undated
- news or press: 2 pages, 0 in the last 90 days, latest undated

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.