# Aircall alternatives: what AI models name instead, November 2026

Gane Index, November 2026 Edition. 388 of the 504 answers in the 2 categories where Aircall holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://www.gane.ai/index/gtm/vendors/aircall/alternatives

## Named instead, most often (every category and segment added)

- Genesys Cloud CX: 61
- CloudTalk: 22
- NICE CXone: 21
- Five9: 20
- Orum: 16
- Allo: 13

## Contact center platforms

**Small business**: 39 of 84 answers did not name Aircall (Aircall is #1 of 18 at 26%).

- CallHippo: first choice in 3 of those 39
- Freshcaller: first choice in 3 of those 39
- LiveAgent: first choice in 3 of those 39
- Nextiva Contact Center: first choice in 3 of those 39
- Call Center Studio: first choice in 2 of those 39
- Dialpad Ai Contact Center: first choice in 2 of those 39
- Freshdesk Contact Center: first choice in 2 of those 39
- 3CX: first choice in 1 of those 39

**Mid-market**: 72 of 84 answers did not name Aircall (Aircall is #6 of 15 at 4%).

- Genesys Cloud CX: first choice in 15 of those 72
- CloudTalk: first choice in 7 of those 72
- NICE CXone: first choice in 6 of those 72
- Talkdesk: first choice in 5 of those 72
- Freshcaller: first choice in 3 of those 72
- Five9: first choice in 2 of those 72
- LiveAgent: first choice in 2 of those 72
- Amazon Connect: first choice in 1 of those 72

**Enterprise**: 84 of 84 answers did not name Aircall.

- Genesys Cloud CX: first choice in 46 of those 84
- NICE CXone: first choice in 15 of those 84
- Five9: first choice in 4 of those 84
- RingCentral RingCX: first choice in 3 of those 84
- Amazon Connect: first choice in 1 of those 84
- Cisco Webex Contact Center: first choice in 1 of those 84
- Zoom Contact Center: first choice in 1 of those 84

## Sales dialers and calling

**Small business**: 51 of 84 answers did not name Aircall (Aircall is #5 of 10 at 4%).

- CloudTalk: first choice in 9 of those 51
- Allo: first choice in 8 of those 51
- Close: first choice in 4 of those 51
- JustCall: first choice in 4 of those 51
- DialSheet: first choice in 1 of those 51
- Dialpad: first choice in 1 of those 51
- Myphoner: first choice in 1 of those 51
- OpenPhone: first choice in 1 of those 51

**Mid-market**: 64 of 84 answers did not name Aircall (Aircall is #7 of 11 at 2%).

- Orum: first choice in 8 of those 64
- CloudTalk: first choice in 6 of those 64
- Allo: first choice in 5 of those 64
- DialSheet: first choice in 4 of those 64
- Kixie PowerCall: first choice in 4 of those 64
- Dialpad: first choice in 3 of those 64
- Nooks: first choice in 3 of those 64
- CallHippo: first choice in 2 of those 64

**Enterprise**: 78 of 84 answers did not name Aircall (Aircall is #14 of 16 at 0%).

- Five9: first choice in 14 of those 78
- Artisan: first choice in 8 of those 78
- Orum: first choice in 8 of those 78
- Outreach Voice: first choice in 6 of those 78
- Salesloft Dialer: first choice in 5 of those 78
- Nooks: first choice in 4 of those 78
- Aloware: first choice in 2 of those 78
- DialedIn: first choice in 2 of those 78

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.