# Act!: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 1 category by 2 of 14 models. Page: https://www.gane.ai/index/gtm/vendors/act

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [CRM](https://www.gane.ai/index/gtm/revops/crm/index.md) | 0% | 70 | 100% | 2 |

## And against it

- "Who should avoid them: Any modern or remote business." (Gemini 3.5 Flash, CRM)
- "Act! review excerpts mention glitching and formatting issues, which is a red flag" (GPT-5.4 mini, CRM)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 1 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 1 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Act!, from 3 of the 4 answers that named it (only the models that return a source list).

### Domains cited

- capterra.com: 2
- g2.com: 2
- act.com: 1 (its own site)
- businessconnect.lt: 1
- businessnewsdaily.com: 1
- close.com: 1
- crmium.com: 1
- emailtooltester.com: 1
- forbes.com: 1
- innowise.com: 1

### Pages cited

- https://act.com/blog/crm-myths-busted-why-small-businesses-gain-big-benefits-too: 1
- https://businessconnect.lt/blog/crm-buying-mistakes-small-business.html: 1
- https://businessnewsdaily.com/7839-best-crm-software.html: 1
- https://capterra.com/customer-relationship-management-software: 1
- https://capterra.com/p/175860/Act/reviews: 1
- https://capterra.com/resources/best-crm-software-reviews-analysis: 1
- https://close.com/guides-content/crm-implementation-risks: 1
- https://crmium.com/en/can-crm-harm-business: 1

## In its own words

What Act!'s own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: The trusted all-in-one CRM and marketing platform for small businesses that run on relationships. (https://act.com/)
- For: small businesses (https://act.com/)
- Free plan or trial: Free for 14 days. No credit card required. (https://act.com/)

## What it publishes

Every page act.com exposes, read 2026-09-29: 366 addresses. By kind, pages and the last 90 days:

- blog: 238 pages, 10 in the last 90 days, latest 2026-08-21
- case study: 7 pages, 0 in the last 90 days, latest 2026-02-01
- webinar or virtual event: 8 pages, 0 in the last 90 days, latest 2026-04-29
- report or ebook: 23 pages, 0 in the last 90 days, latest 2026-04-01
- comparison: 21 pages, 5 in the last 90 days, latest 2026-08-11
- template or tool: 2 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 24 pages, 1 in the last 90 days, latest 2026-08-13
- news or press: 38 pages, 0 in the last 90 days, latest 2024-07-23
- Recent: 2026-08-21 blog: Ai myths small businesses should stop believing https://www.act.com/blog/ai-myths-small-businesses-should-stop-believing/
- Recent: 2026-08-17 blog: What 900 verified users say about act 2026 capterra review analysis https://www.act.com/blog/what-900-verified-users-say-about-act-2026-capterra-review-analysis/
- Recent: 2026-08-17 blog: What 900 verified users say about act 2026 capterra review analysis https://www.act.com/en-gb/blog/what-900-verified-users-say-about-act-2026-capterra-review-analysis/
- Recent: 2026-08-13 glossary or explainer: What is relationship management software a guide for small businesses https://www.act.com/blog/what-is-relationship-management-software-a-guide-for-small-businesses/
- Recent: 2026-08-13 blog: Pipeline management for small businesses how to build and track your sales pipeline https://www.act.com/blog/pipeline-management-for-small-businesses-how-to-build-and-track-your-sales-pipeline/
- Recent: 2026-08-11 comparison: Best sugarcrm alternatives for small businesses how to choose the right crm https://www.act.com/blog/best-sugarcrm-alternatives-for-small-businesses-how-to-choose-the-right-crm/

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.