# Sales dialers and calling for enterprise buyers: what AI models recommend, November 2026

Gane Index, November 2026 Edition. Asked as "sales dialer" and as "outbound calling platform for sales teams", six framings each, to fourteen models with search on, on behalf of an enterprise B2B company. Page: https://www.gane.ai/index/gtm/sales/sales-dialers-and-calling/2026-11/enterprise

**Standing:** Five9 leads with 28% of first choices; verdict contested. 46 first choices across the direct, paraphrase, budget and scale prompts.

## First-choice share

| Rank | Product | Share | Negative rate | Labels |
|---|---|---|---|---|
| 1 | [Five9](https://www.gane.ai/index/gtm/vendors/five9/index.md) | 28% | 8% | 48 |
| 2 | [Artisan](https://www.gane.ai/index/gtm/vendors/artisan/index.md) | 13% | 5% | 19 |
| 3 | [Outreach Voice](https://www.gane.ai/index/gtm/vendors/outreach-voice/index.md) | 11% | 4% | 28 |
| 4 | [Salesloft Dialer](https://www.gane.ai/index/gtm/vendors/salesloft-dialer/index.md) | 9% | 3% | 29 |
| 5 | [Orum](https://www.gane.ai/index/gtm/vendors/orum/index.md) | 9% | 26% | 43 |
| 8 | [Genesys Cloud CX](https://www.gane.ai/index/gtm/vendors/genesys-cloud-cx/index.md) | 2% | 0% | 22 |
| 9 | [Nooks](https://www.gane.ai/index/gtm/vendors/nooks/index.md) | 2% | 23% | 30 |
| 10 | [Dialpad](https://www.gane.ai/index/gtm/vendors/dialpad/index.md) | 2% | 0% | 13 |
| 11 | [NICE CXone](https://www.gane.ai/index/gtm/vendors/nice-cxone/index.md) | 2% | 15% | 13 |
| 12 | [RingCentral Events](https://www.gane.ai/index/gtm/vendors/ringcentral-events/index.md) | 2% | 15% | 13 |
| 14 | [CloudTalk](https://www.gane.ai/index/gtm/vendors/cloudtalk/index.md) | 2% | 37% | 19 |
| 18 | [Talkdesk](https://www.gane.ai/index/gtm/vendors/talkdesk/index.md) | 0% | 8% | 13 |

Rank is by share of first choices among all 77 products named; products with the same share are tied, and the order among them carries no meaning. The table lists those with at least 10 labels.

## Each model's first choice on the direct prompt

- Claude Haiku 4.5: no first choice
- GPT-5.4 mini: Five9; alternatives GTM Workspace, Genesys Cloud CX, NICE CXone, Nooks
- Gemini 3.5 Flash: Nooks, Orum; alternatives Dialpad, Outreach Voice, PhoneBurner, Salesloft Dialer
- Perplexity Sonar: Orum; alternatives Artisan, Five9, Genesys Cloud CX, Nooks
- Grok 4.20: Artisan; alternatives Close, Nooks, Orum
- Mistral Small: Artisan; alternatives Close, Nooks, Orum
- DeepSeek V4 Flash: Five9; alternatives CloudTalk, Orum, Outreach Voice, Salesloft Dialer
- Llama 4 Maverick: Artisan; alternatives Aloware, FreJun, Nooks, Orum
- Qwen 3.7 Flash: Artisan; alternatives Aloware, Dialpad, Five9, Nooks
- Kimi K2: Outreach Voice, Salesloft Dialer; alternatives Five9, Koncert, Nooks, Orum
- GLM 4.7 FlashX: Artisan; alternatives Aircall, Close, Dialpad, Nooks AI
- MiniMax M2.5: Salesloft Dialer; alternatives Close, CloudTalk, Dialpad, Orum
- GPT-6 Luna: Orum; alternatives Nooks, Outreach Voice, Salesloft's built-in dialer
- Muse Glimmer 30B: Five9; alternatives Artisan, Close, Dialpad, Fastcall

## Sources the answers cite

71 of 84 answers came back with a source list, from 14 of 14 models. Sites named in the most answers:

- cloudtalk.io: 32 answers, 51 citations
- justcall.io: 31 answers, 49 citations
- artisan.co: 31 answers, 40 citations
- frejun.com: 23 answers, 33 citations
- aloware.com: 19 answers, 22 citations
- gane.ai/index: 19 answers, 20 citations
- alexberman.com: 16 answers, 18 citations
- prospeo.io: 15 answers, 19 citations

Pages named in the most answers:

- https://artisan.co/blog/the-best-enterprise-sales-dialers-compliance-admin-controls-and-scale (29 answers)
- https://gane.ai/index/gtm/sales/sales-dialers-and-calling/enterprise (19 answers)
- https://justcall.io/blog/best-sales-dialer-software.html (16 answers)
- https://aloware.com/blog/the-8-best-sales-dialers (12 answers)
- https://blog.hubspot.com/sales/sales-dialer-software (12 answers)
- https://guideflow.com/blog/sales-dialer-software (11 answers)
- https://alexberman.com/best-sales-dialer-tools (10 answers)
- https://cloudtalk.io/blog/best-outbound-calling-software-for-sales-teams-based-on-g2 (10 answers)
- https://aircall.io/blog/sales-dialer-software-guide (7 answers)
- https://cloudtalk.io/blog/best-ai-sales-dialer-software (7 answers)

## Warned against

- Orum: 11 of 43 labels negative. "Parallel dialers (e.g., Orum, Nooks, Salesfinity) ... These are among the most problematic for enterprises" (DeepSeek V4 Flash, negative prompt)
- Nooks: 7 of 30 labels negative. "Examples: Nooks, Orum, or Salesfinity—... flagged as risky for ABM motions... Avoid if your enterprise prioritizes relationship-building" (Grok 4.20, negative prompt)
- JustCall: 6 of 13 labels negative. "What I'd avoid for predictable cost at scale- Aircall, JustCall, CloudTalk, RingCentral" (Muse Glimmer 30B, negative prompt)
- CloudTalk: 7 of 19 labels negative. "What I'd avoid for predictable cost at scale- Aircall, JustCall, CloudTalk, RingCentral" (Muse Glimmer 30B, negative prompt)

## Movement since October 2026

Floor: 11 points of share, measured on the calibration repeat.
Same leader: Five9 at 28%.

- Five9: 16% to 28%, +12. Cleared the floor by 1 point · rank 1 of 77, unchanged.
- Artisan: 4% to 13%, +9. Inside the floor by 2 points · rank 11 → 2 of 77.
- Aircall: 4% to 0%, −4. Inside the floor by 7 points · rank 13 → 30 of 77.
- PhoneBurner: 4% to 0%, −4. Inside the floor by 7 points · rank 14 → 33 of 77.
- JustCall: 4% to 0%, −4. Inside the floor by 7 points · rank 15 → 75 of 77.
- Nooks: 5% to 2%, −3. Inside the floor by 8 points · rank 6 → 9 of 77.
- Dialpad: 5% to 2%, −3. Inside the floor by 8 points · rank 7 → 10 of 77.
- RingCentral Events: 5% to 2%, −3. Inside the floor by 8 points · rank 8 → 12 of 77.
- Orum: 7% to 9%, +2. Inside the floor by 9 points · rank 5 of 77, unchanged.
- Genesys Cloud CX: 4% to 2%, −2. Inside the floor by 9 points · rank 9 → 8 of 77.
- NICE CXone: 0% to 2%, +2. Inside the floor by 9 points · rank 21 → 11 of 77.
- CloudTalk: 0% to 2%, +2. Inside the floor by 9 points · rank 30 → 14 of 77.

## Record

- Method: https://www.gane.ai/index/gtm/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/gtm.