# Totango: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 2 judge labels across 1 category by 2 of 14 models. Page: https://www.gane.ai/index/finance/vendors/totango

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [SaaS metrics and analytics](https://www.gane.ai/index/finance/planning/saas-metrics-and-analytics/index.md) | 0% | 86 | 50% | 2 |

## And against it

- "Gainsight / Totango (Note: Higher cost/complexity)" (Qwen 3.7 Flash, SaaS metrics)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 1 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## In its own words

What Totango's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: a Customer Knowledge Engine designed to give post-sales teams access to customer-grade AI that is demonstrably smarter, more human, and highly token efficient (https://totango.com/)
- For: post-sales teams and their agents (https://totango.com/)

## What it publishes

Every page totango.com exposes, read 2026-09-29: 1211 addresses. By kind, pages and the last 90 days:

- blog: 612 pages, 0 in the last 90 days, latest 2025-01-01
- case study: 8 pages, 0 in the last 90 days, latest 2025-01-01
- webinar or virtual event: 4 pages, 0 in the last 90 days, latest 2025-01-01
- conference or event: 64 pages, 0 in the last 90 days, latest 2025-01-01
- report or ebook: 1 pages, 0 in the last 90 days, latest 2025-01-01
- comparison: 13 pages, 0 in the last 90 days, latest 2025-01-01
- template or tool: 5 pages, 0 in the last 90 days, latest 2025-01-01
- glossary or explainer: 103 pages, 0 in the last 90 days, latest 2025-01-01
- podcast or video: 6 pages, 0 in the last 90 days, latest 2025-01-01
- news or press: 238 pages, 0 in the last 90 days, latest 2025-01-01
- Recent: 2025-01-01 news or press: 10 ways to stop churn baby churn with b2b customers https://www.totango.com/press/10-ways-to-stop-churn-baby-churn-with-b2b-customers
- Recent: 2025-01-01 conference or event: 2013 customer success summit agenda and speaker lineup is announced https://www.totango.com/press/2013-customer-success-summit-agenda-and-speaker-lineup-is-announced
- Recent: 2025-01-01 news or press: 2017 stevie r award winners https://www.totango.com/press/2017-stevie-r-award-winners
- Recent: 2025-01-01 news or press: 2019 predictions for marketing sales and service market mashups the rise of specialists and a reinvigorated grimm reaper https://www.totango.com/press/2019-predictions-for-marketing-sales-and-service-market-mashups-the-rise-of-specialists-and-a-reinvigorated-grimm-reaper
- Recent: 2025-01-01 news or press: 3 steps for rethinking your customer relationships https://www.totango.com/press/3-steps-for-rethinking-your-customer-relationships
- Recent: 2025-01-01 news or press: 4 recurring revenue models to grow your e commerce business https://www.totango.com/press/4-recurring-revenue-models-to-grow-your-e-commerce-business

## Record

- Method: https://www.gane.ai/index/finance/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/finance.