# Santander: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 3 judge labels across 1 category by 3 of 14 models. Page: https://www.gane.ai/index/finance/vendors/santander

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Business banking](https://www.gane.ai/index/finance/treasury/business-banking/index.md) | 0% | 121 | 100% | 3 |

## And against it

- "describe a pattern of "unexpectedly blocked accounts, sudden fee changes, and unhelpful support staff"" (Muse Glimmer 30B, Business banking)
- "1.3/5 rating on Trustpilot (195 reviews) - Complaints about: poor customer support, unexpected fees" (DeepSeek V4 Flash, Business banking)
- "Verdict: Proceed with extreme caution; look for clearer competitors." (Qwen 3.7 Flash, Business banking)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 1 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 1 | 1 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 1 | 1 |

## Sources returned with these answers

The sites and pages cited by the answers that named Santander, from 3 of the 3 answers that named it (only the models that return a source list).

### Domains cited

- reddit.com: 3
- topconsumerreviews.com: 3
- trustpilot.com: 3
- ca.trustpilot.com: 2
- financial-ombudsman.org.uk: 2
- nerdwallet.com: 2
- uk.trustpilot.com: 2
- applyright.co: 1
- bbb.org: 1
- bogleheads.org: 1

### Pages cited

- https://topconsumerreviews.com/best-business-bank-accounts/detailed-reviews.php: 3
- https://ca.trustpilot.com/review/business.santander.co.uk: 2
- https://uk.trustpilot.com/review/business.santander.co.uk: 2
- https://applyright.co/en/guides: 1
- https://applyright.co/en/guides/which-us-business-banks-freeze-accounts: 1
- https://bbb.org/us/tn/rogersville/profile/bank/thread-bank-0533-90040490/complaints: 1
- https://bogleheads.org/forum/viewtopic.php: 1
- https://brex.com/versus/mercury: 1

## What it publishes

Every page santander.com exposes, read 2026-09-29: 359 addresses. By kind, pages and the last 90 days:

- blog: 163 pages, 14 in the last 90 days, latest 2026-09-29
- conference or event: 23 pages, 1 in the last 90 days, latest 2026-07-20
- report or ebook: 23 pages, 0 in the last 90 days, latest 2023-09-13
- glossary or explainer: 9 pages, 0 in the last 90 days, latest 2025-05-07
- news or press: 137 pages, 17 in the last 90 days, latest 2026-09-23
- Recent: 2026-09-29 blog: Value creation and transparency commitment to our shareholders https://www.santander.com/en/stories/value-creation-and-transparency-commitment-to-our-shareholders
- Recent: 2026-09-28 blog: Becas santander https://www.santander.com/en/stories/becas-santander
- Recent: 2026-09-23 blog: A2k a new protocol for connecting ai agents to governed auditable enterprise knowledge https://www.santander.com/en/stories/a2k-a-new-protocol-for-connecting-ai-agents-to-governed-auditable-enterprise-knowledge
- Recent: 2026-09-23 news or press: Europe has the savings now it needs the right incentives https://www.santander.com/en/press-room/public-policy-and-research-centre/europe-has-the-savings-now-it-needs-the-right-incentives
- Recent: 2026-09-22 blog: Kids and teens at the centre of our new online security space https://www.santander.com/en/stories/kids-and-teens-at-the-centre-of-our-new-online-security-space
- Recent: 2026-09-14 blog: Chile turns its strengths  stability and growth  into new investment opportunities https://www.santander.com/en/stories/chile-turns-its-strengths--stability-and-growth--into-new-investment-opportunities

## Record

- Method: https://www.gane.ai/index/finance/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/finance.