# Salesforce: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 4 judge labels across 4 categories by 3 of 14 models. Page: https://www.gane.ai/index/finance/vendors/salesforce

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [Financial close management](https://www.gane.ai/index/finance/accounting/financial-close-management/index.md) | 0% | 80 | 100% | 1 |
| [Invoicing software](https://www.gane.ai/index/finance/receivables/invoicing-software/index.md) | 0% | 73 | 0% | 1 |
| [Revenue recognition](https://www.gane.ai/index/finance/accounting/revenue-recognition/index.md) | 0% | 84 | 100% | 1 |
| [Supplier management](https://www.gane.ai/index/finance/spend/supplier-management/index.md) | 0% | 103 | 0% | 1 |

## And against it

- "Avoid trying to buy Salesforce or Microsoft Dynamics for this specific job." (Qwen 3.7 Flash, Financial close manageme)
- "proprietary RevRec databases inside their product or CRM (e.g., custom SQL scripts or custom Salesforce objects)" (Gemini 3.5 Flash, Revenue recognition)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 1 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 1 | 1 | 2 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Salesforce, from 14 of the 19 answers that named it (only the models that return a source list).

### Domains cited

- g2.com: 6
- softwareadvice.com: 5
- capterra.com: 3
- close.com: 3
- reddit.com: 3
- saaszap.com: 3
- avaza.com: 2
- blog.hubspot.com: 2
- erp.compare: 2
- highradius.com: 2

### Pages cited

- https://saaszap.com/close-crm-alternatives: 3
- https://avaza.com/professional-services-automation-software: 2
- https://close.com/: 2
- https://close.com/crm: 2
- https://g2.com/products/close/reviews: 2
- https://sba.gov/counseling/manage-your-business: 2
- https://softwareadvice.com/category/4135-professional-services-automation: 2
- https://techradar.com/best/best-crm-for-small-business: 2

## In its own words

What Salesforce's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: The #1 Agentic AI CRM (https://salesforce.com/)
- For: companies of all sizes, from startups and small businesses to large global enterprises (https://salesforce.com/)
- Price stated: free (https://salesforce.com/)
- Starting price: 0 (https://salesforce.com/)
- Free plan or trial: free for 30 days (https://salesforce.com/)
- Customers named: Volkswagen, Engine, Good360, Precina, reMarkable, Pepsico, Pandora, Williams Sonoma

## What it publishes

Every page salesforce.com exposes, read 2026-09-29: 10996 addresses. By kind, pages and the last 90 days:

- blog: 225 pages, 4 in the last 90 days, latest 2026-09-17
- case study: 98 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 4 pages, 0 in the last 90 days, latest undated
- conference or event: 8 pages, 1 in the last 90 days, latest 2026-09-08
- report or ebook: 29 pages, 1 in the last 90 days, latest 2026-09-09
- comparison: 44 pages, 0 in the last 90 days, latest 2026-04-23
- template or tool: 11 pages, 0 in the last 90 days, latest 2026-03-09
- glossary or explainer: 252 pages, 0 in the last 90 days, latest 2025-06-17
- podcast or video: 4 pages, 1 in the last 90 days, latest 2026-09-17
- news or press: 35 pages, 20 in the last 90 days, latest 2026-09-24
- Recent: 2026-09-24 news or press: Five dreamforce 2026 takeaways https://www.salesforce.com/news/stories/five-dreamforce-2026-takeaways/
- Recent: 2026-09-23 news or press: Higher education ai agents https://www.salesforce.com/news/stories/higher-education-ai-agents/
- Recent: 2026-09-17 blog: What does salesforce do https://www.salesforce.com/blog/what-does-salesforce-do/
- Recent: 2026-09-17 podcast or video: Building the agentic enterprise secrets from early adopters https://www.salesforce.com/news/stories/video/building-the-agentic-enterprise-secrets-from-early-adopters/
- Recent: 2026-09-16 news or press: Why we post trained our own reasoning model https://www.salesforce.com/news/stories/why-we-post-trained-our-own-reasoning-model/
- Recent: 2026-09-16 news or press: Missionsforce expansion agents nvidia openai partnerships https://www.salesforce.com/news/stories/missionsforce-expansion-agents-nvidia-openai-partnerships/

## Record

- Method: https://www.gane.ai/index/finance/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/finance.