# Hotjar: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 1 judge label across 1 category by 1 of 14 models. Page: https://www.gane.ai/index/finance/vendors/hotjar

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [SaaS metrics and analytics](https://www.gane.ai/index/finance/planning/saas-metrics-and-analytics/index.md) | 0% | 87 | 100% | 1 |

## And against it

- "critics say it's expensive for basic heatmap and session recording" (GLM 4.7 FlashX, SaaS metrics)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 1 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |

## Sources returned with these answers

The sites and pages cited by the answers that named Hotjar, from 3 of the 3 answers that named it (only the models that return a source list).

### Domains cited

- reddit.com: 2
- adora.ai: 1
- alium.io: 1
- baremetrics.com: 1
- brights.io: 1
- churnrecovery.com: 1
- clickup.com: 1
- crazyegg.com: 1
- databox.com: 1
- dialpad.com: 1

### Pages cited

- https://reddit.com/r/SaaS/comments/1n8c1d7/analytics_is_the_most_overpriced_category_in_saas: 2
- https://adora.ai/blog/best-product-analytics-tools-saas-teams-2026: 1
- https://alium.io/research/top-complaints-product-analytics: 1
- https://baremetrics.com/blog/best-saas-metrics-platforms: 1
- https://brights.io/blog/saas-analytics-reporting-guide: 1
- https://churnrecovery.com/posts/saas-pricing-audit-tools-that-should-cost-less: 1
- https://clickup.com/blog/saas-analytics-tools: 1
- https://crazyegg.com/blog/saas-analytics-tools: 1

## Record

- Method: https://www.gane.ai/index/finance/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/finance.