# Heap: how AI models rank it, November 2026

Gane Index, November 2026 Edition. Named in 13 judge labels across 1 category by 9 of 14 models. Page: https://www.gane.ai/index/finance/vendors/heap

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| [SaaS metrics and analytics](https://www.gane.ai/index/finance/planning/saas-metrics-and-analytics/index.md) | 0% | 95 | 38% | 13 |

## What the models said for it

- "Choose Heap when you want automatic event capture before committing to a detailed tracking plan." (Perplexity Sonar, SaaS metrics)
- "Lack engineering resources for event tracking? → Heap (auto-capture)" (DeepSeek V4 Flash, SaaS metrics)

## And against it

- "Heap publishes no price above its free tier of 10,000 monthly sessions, so it cannot sit in a comparison table" (Claude Haiku 4.5, SaaS metrics)
- "be cautious about using Mixpanel, Amplitude, Heap, Pendo, PostHog etc. for MRR, NRR, churn, LTV" (Muse Glimmer 30B, SaaS metrics)
- "Avoid for tight budgets: Tools like Amplitude, Heap, or Maxio" (Grok 4.20, SaaS metrics)
- "Product analytics tools—Amplitude, Mixpanel, PostHog, or Heap—for financial metrics" (Perplexity Sonar, SaaS metrics)

## By model

| Model | First choice | Alternative | Mention | Warning | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 1 | 1 |
| GPT-5.4 mini | 0 | 0 | 1 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 1 | 1 | 3 |
| Grok 4.20 | 0 | 0 | 1 | 1 | 2 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 1 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 1 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 1 | 2 |

## Sources returned with these answers

The sites and pages cited by the answers that named Heap, from 32 of the 34 answers that named it (only the models that return a source list).

### Domains cited

- baremetrics.com: 27
- intempt.com: 20
- databox.com: 18
- saas.toolsinfo.com: 16
- reddit.com: 11
- ful.io: 9
- younium.com: 8
- g2.com: 6
- scalexp.com: 6
- amplitude.com: 5

### Pages cited

- https://baremetrics.com/blog/best-saas-metrics-platforms: 24
- https://intempt.com/blog/best-analytics-tools-saas: 20
- https://databox.com/best-analytics-tools-saas-companies: 14
- https://saas.toolsinfo.com/s/saas-metrics/guide: 9
- https://baremetrics.com/academy/top-6-revenue-analytics-tools-for-saas-businesses: 8
- https://ful.io/blog/saas-analytics-tools.md: 8
- https://designrevision.com/blog/saas-reporting-tools: 5
- https://saas.toolsinfo.com/c/saas-kpis: 5

## In its own words

What Heap's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Heap by Contentsquare is the only digital insights platform that shows everything users do on your site, revealing the "unknown unknowns" that stay invisible with other tools. (https://heap.io/)
- For: Product teams (https://heap.io/)
- Price stated: Free; Custom Session Pricing (https://www.heap.io/pricing)
- Starting price: Free (https://www.heap.io/pricing)
- Free plan or trial: Free Trial (https://heap.io/)
- Integrations claimed: 100 (https://heap.io/)
- Certifications: SOC 2, GDPR, CCPA, ISO 27001, ISO 27701, ISO 27017, ISO 27018
- Customers named: Freshworks, Huel, Lending Club, Esurance, Redfin, Klaviyo, Xandr

## What it publishes

Every page heap.io exposes, read 2026-09-29: 829 addresses. By kind, pages and the last 90 days:

- blog: 318 pages, 0 in the last 90 days, latest undated
- case study: 17 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 66 pages, 0 in the last 90 days, latest undated
- conference or event: 1 pages, 0 in the last 90 days, latest undated
- report or ebook: 65 pages, 0 in the last 90 days, latest undated
- comparison: 9 pages, 0 in the last 90 days, latest undated
- template or tool: 3 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 2 pages, 0 in the last 90 days, latest undated
- podcast or video: 13 pages, 0 in the last 90 days, latest undated
- news or press: 24 pages, 0 in the last 90 days, latest undated

## Record

- Method: https://www.gane.ai/index/finance/methodology
- License: CC BY 4.0. Cite as Gane Index, November 2026 Edition, www.gane.ai/index/finance.